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From Wodonga, NE Victoria! I thought I had saved my Reunion…

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Greetings from Wodonga, NE...

Greetings from Wodonga, NE Victoria! I thought I had saved my Reunion family Tree to my Toshiba external hard drive, but now I cannot find it there or on my iMac. Fortunately, it's still on my iPad, but try as I might, I cannot find a way of sharing it on the iMac. Your help would be greatly appreciated. Neil Harvey

Technician's Assistant: What Operating System (OS) are you running on your iMac?

OSX El Capitan Version 10.11.6

Technician's Assistant: When did you purchase your iMac? What troubleshooting have you tried?

Back in about 2011

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am having all sorts of other problems, but this is the most pressing need.

Submitted: 8 months ago.Category: Mac
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Answered in 2 hours by:
11/21/2017
Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 806
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

Your in luck there are several different options you have. There are a bunch of third party apps that can help you do this task but the first one to try would be to use apple's icloud. Since you have a mac and an iPad I would have to hope that it is safe to assume that you have an apple id account already created. If not let me know but for this example I cam going to assume you do. Therefore, is this Reunion family Tree, what type of file is this, a picture, a file from a program, a movie, a letter, etc.

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

I will let you know what to do next just let me know what type of file this is and then we can continue. Also, Please ignore any offers for remote assist as those are automated and not sent by me personally.

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