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Child accidentally got games on my ipad. Could you explain…

Customer Question
Child accidentally got games...

Child accidentally got games on my ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Could you explain that

Technician's Assistant: When did you purchase your iPad? What troubleshooting have you tried?

4 years ago. Just saw the games put on my iPad this evening

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Want them removed off

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
11/21/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 8 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Customer reply replied 8 months ago
Thanks
Customer reply replied 8 months ago
They were purchased today
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 8 months ago

I understand your concern you want to delete the game from your iPad please long press the game icon and you will get small x mark just click on that and delete it. let me know if this helps.

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Customer reply replied 8 months ago
thank are they the new ones. now what about those charges on bank account
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 8 months ago

In order to get the refund for your purchased games you can check with Apple support or you can contact them by dialing these number 1-***-***-**** or (1-***-***-****).

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 8 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating. See you again soon!

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