Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I need to retrieve a text message I deleted about 15 minutes
I need to retrieve a text message I deleted about 15 minutes ago. It's very important because it's for a law suit … read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I have an older iphone 5 that is not currently activated as
Hi, I have an older iphone 5 that is not currently activated as my phone. I used it recently to make some voice memos and succeeded in connecting the iphone with itunes and synced it all up. However, … read more
David L
David L
Bachelor's Degree
5,405 satisfied customers
Won;t accept my password. Iphone 7. I just realized when by
I just realized when by accident I deleted Zelle pay … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
My daughter forgot her email ID AND apple ID but remembers
My daughter forgot her email ID AND apple ID but remembers the password. We just unlocked her phone and reset it in the process of restoring it and are stuck. How can we get the ID and email address t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I forgot my apple id and password I am trying to log into
I forgot my apple id and password I am trying to log into iTunes so that I can fix my disabled iphone … read more
Jon
Jon
Bachelors Degree
875 satisfied customers
My app account has been disabled and I don't know why, Not
Hi, my app account has been disabled and I don't know why … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My Apple ID has been disabled and am unable to recover.
My Apple ID has been disabled and am unable to recover . Since it is disabled, it will not allow me to do updates to my device or make purchases. I have requested to enable m acct by verifying my cred… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have been dealing with my I-phone being hacked for the
Hi Mike. I have been dealing with my I-phone being hacked for the past three days. I was in the Apple Store on Tuesday and we finally ended up calling tech support and I was bumped up three levels to … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I can't recover my apple password, Just tried minutes ago,
the last message minutes ago say account recovery in Progress..."it will take a few days" they say … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
I have an iPhone 5 with the latest iOS. As of today, I'm
I have an iPhone 5 with the latest iOS. As of today, I'm unable to make a purchase from the iTunes store or App Store. I'm getting a message that my password ***** user ID is incorrect. Both are corre… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
My iPhone had been disabled, spoke to Apple support and went
My iPhone had been disabled, spoke to Apple support and went to Apple Store yesterday, am able to make a call but not text and was told when I connect to wifi my apps will return, they didn't. Also I … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,025 satisfied customers
I am trying to activate my iPhone but I forgot either or
I am trying to activate my iPhone but I forgot either or both of my apple ID and and password. HELP...Ronnie… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Why won't my music files from my PC move to my iPhone? I've
why won't my music files from my PC move to my iPhone? I've watched 10 youtube videos on how to move the files. I downloaded iTunes to my PC, my iPhone is plugged in via USB to computer, the only file… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I lost my itunes and apple id!! how do I get them back.
I lost my itunes and apple id!! how do I get them back. I sold my company and i'm an employee now but the idiots came in and re-did all computers and I lost everything down to my wedding pictures.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My computer was messing up so I did a recovery, in the
My computer was messing up so I did a recovery, in the process since I forgot to backup when I try to sync my iphone I have to options. This is when I do a wifi sync, it says sync will resume when hom… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My grandson set this up for me. The problem is he used his
My grandson set this up for me. The problem is he used his name and password ***** he forgot his password ***** r things I can't. Do because of this it's driving me crazy cause we can't remove his inf… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,910 satisfied customers
My account was locked as I tried to reset it. How do I resolve
My account was locked as I tried to reset it. How do I resolve this now versus waiting for 8 hours? Thanks.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a 3GS iPhone. I have not be able to download the pho
I have a 3GS iPhone. I have not be able to download the photos to my iMac OS X 10.6.2 since October. I went to the apple store and they cannot figure out what is wrong. Suggested I restore and then be… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x