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Sorry on the wrong iPod will call back, thanks. It is iPod.

Customer Question
Sorry on the wrong...

Sorry on the wrong iPod will call back, thanks

Technician's Assistant: What's the make/model of your device? How old is it?

It is iPod. I think it is about 3 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It is my husbands and he is 86 and can't remember his iPhone password ***** I'd . Do I need to be on his pod to get him help

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

Dont think so

Submitted: 8 months ago.Category: Mac
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Answered in 21 minutes by:
11/20/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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