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I’m being billed for iTunes which has my bank account

Customer Question
I’m being billed for...

I’m being billed for iTunes which has my bank account overdrawn and I would like my refund

Technician's Assistant: What's the make/model of your device? How old is it?

It’s iPhone 5

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

For a long time I’ve tried calling iTunes support at 1-***-***-**** and it disconnect can’t speak to no one

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

No just want my refund I’ve already contacted my bank to stop all withdrawal

Technician's Assistant: We have a 30 day refund policy so you can simply email***@******.*** and they will try to fix your problem or refund your money.

Can you cancel iTunes for me

Submitted: 8 months ago.Category: Mac
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Answered in 12 minutes by:
11/20/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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