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We are trying to open cell phone that is diabled. it says to…

Customer Question
We are trying to...

We are trying to open cell phone that is diabled. it says to connect to itunes

Technician's Assistant: What's the model and Operating System (OS) of your device?

iphone 4s 8gb

Technician's Assistant: When did you purchase your iPhone 4s? What troubleshooting have you tried?

About 2014 went to att store they said get on computer and connect to itunes

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

We are trying to activate phone so I can use it

Submitted: 8 months ago.Category: Mac
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Answered in 1 minute by:
11/20/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,180
Experience: IT Engineer for over 15 years
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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