Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Mac just started not saving and giving reasons like full
Mac just started not saving and giving reasons like full disc, which is not the case and write protected, which is also not the case. … read more
Senthil
Senthil
Sr. IT Analyst
BE
256 satisfied customers
I had a MacBook Pro that went south on me and acquired my
Hello...I had a MacBook Pro that went south on me and acquired my sons MacBook when he purchased an iMac. He wiped it clean and the only install disk is Snow Leopard disk 10.6.3...I have a Carbon Copy… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
Can't get into kindle. Dont know. I don't think so.when I
i don't think so.when I try to open kindle a book cover comes up and won't open any book … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My iPhone is stuck while doing update. I can't turn it off
My iPhone is stuck while doing update. I can't turn it off and I can't connect it to iTunes on my pc … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I can't get it to unlock so I can use it. It wants my
I can't get it to unlock so I can use it. JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: it wants my passcode and I don't have one. JA: Hav… read more
Justin Johnson
Justin Johnson
Mac Genius
4,219 satisfied customers
My mail application is frozen, unresponsive. Can't close it
My mail application is frozen, unresponsive. Can't close it out or get it to work. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,241 satisfied customers
Client has Quark 8.5 not planning to upgrade. Have a new
Client has Quark 8.5 not planning to upgrade. Have a new computer. Currently i have version 8.5 but it does not allow me to make a pdf on El Capitan. I need a version of Quark compatible with El Capit… read more
Justin Johnson
Justin Johnson
Mac Genius
4,219 satisfied customers
I trying to download pokerstars and my mac states I cant
I trying to download pokerstars and my mac states I cant download this file with my version of safari … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
I keep getting pop-ups saying I should upgrade to OS Sierra.
I keep getting pop-ups saying I should upgrade to OS Sierra. I currently have a Mac Air with OSX El Capitan 10.11.6. When I checked "About this Mac" and "software updates" it said "no updates availabl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
Trying to open Aperture, getting prompt "Aperture cannot
Trying to open Aperture, getting prompt "Aperture cannot access this library. To use this library, make sure its file permissions are set correctly". … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have a macbook pro 2009 and was using a wd my passport,
I have a macbook pro 2009 and was using a wd my passport, s/n wxc1c1035209, Since upgrading to El Capitan my passport is not recognized … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Since I downloaded 10.11.6 El Capitan I am noticing a change
Hey Jason,Since I downloaded 10.11.6 El Capitan I am noticing a change in emptying trash. For example there is a FLVPlayer.dmg in the trash now. Opera, Safari and Finder are open, nothing else. When I… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I receive this message whenever I try to save or export a
I receive this message whenever I try to save or export a keynote presentation - nervous I am going to lose it... … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
I have a new MacBook Pro, purchased September, 2016, running
I have a new MacBook Pro, purchased September, 2016, running Mac OS X 10.11.6. I have had the following problem since upgrading my previous laptop from Yosemite to El Capitan, roughly a month ago.Symp… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have Capitan os version 10.11.6 and it appears to not
I have Capitan os version 10.11.6 and it appears to not support the Canon MX310 printer anymore … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
Rainbow circle in word track changes, El Capitan 10.11.6,
rainbow circle in word track changes JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: El Capitan 10.11.6 JA: Have you installed any updates … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
My Mac mail isn't opening. I can see the menus but none of
My Mac mail isn't opening. I can see the menus but none of the selections from the file menu or other menus works. This started when I couldnot delete an saved item in the draft file. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
I'm currently running OS 10.6.8 on a Mac Pro and attempted
I'm currently running OS 10.6.8 on a Mac Pro and attempted to install the latest OS upgrade (El Capitan) and get the following response: Unable to install on this computer. Any ideas why?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x