Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

D have an Apple Music membership....is it valid in Mexico.

Customer Question
D have an Apple...

D have an Apple Music membership....is it valid in Mexico

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

How do you find that

Technician's Assistant: Have you installed any updates recently?

It’s asking me to update to iOS11

Technician's Assistant: What troubleshooting have you tried?

What we are trying to so is set up my Apple Music to our new house in Mexico and I have an Apple Music membership back at my home in Canada but when I try to sign in down here it says I don’t have a membership

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I’m not tech savvy so not sure...lol

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
11/19/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

It is valid in Mexico.

If you have any follow-up questions, don't hesitate to ask. If finished, please take a moment to rate my service.

Ask Your Own Mac Question
Customer reply replied 8 months ago
How do I access it as when I enter my info it says I am not a member of Apple Music
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

Are you signed in to your apple id and password?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
2,492 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Im having trouble with my IPad with a Black screen I've
im having trouble with my IPad with a Black screen I've tried closing it down holding the home button & off button similtaniously until the apple comes on screen but don't get ant further. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I'm sure that the Apple device is fine, however, I can't
I'm sure that the Apple device is fine, however, I can't recall or remember where I stored my Password, etc.... … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
I know my Apple ID I just can't remember the password I have
I know my Apple ID I just can't remember the password ***** have it written down somewhere I can't seem to find a book that it's written noon. It's asking me to put the phone number I had associated w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
It says my Apple ID has been disabled. IPhone 6s. About 2
About 2 weeks. I somehow created a different Apple ID email address but I don't know how to do anything … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
I joined the apple music package and I want to access that
I joined the apple music package and I want to access that on my phone as well. What do I d. I have an iPhone 6. … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I have got a message from you about some music you say I
I have got a message from you about some music you say I have ordered I haven't and don't want it can you ring me on(###) ###-####I'm in Sydney Australia I am old and find doing the computer difficult… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I've gotten lots of help from tech in the recent past and
Hi Mike. I've gotten lots of help from tech in the recent past and somehow in all that, my deceased husband's itunes library of music he recorded mostly from our own materials and some from the itunes… read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
I received a call saying it was from Apple, telling me my
I received a call saying it was from Apple, telling me my devices had been compromised and not to use them until I contacted them at(###) ###-#### Just checking that that is indeed a valid Apple numbe… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I can't remember my Apple ID. Keeps telling me to request
I can't remember my Apple ID. Keeps telling me to request recovery and taking several days … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I had to change my password on my iPad & I don't know what I
I had to change my password ***** my iPad & I don't know what I did wrong, now I cannot send or receive text messages. Help please! … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
How can i search for dance music (rhumba,etc) on my
how can i search for dance music (rhumba,etc) on my iphone/ipad, record and be able to listen to the recording? your instructions should be clear, concise and geared to someone who qualifies as being … read more
Sheri
Sheri
Bachelor\u0027s Degree
582 satisfied customers
Trying to pay for a subscription to tinder (don't judge )
Trying to pay for a subscription to tinder (don't judge ) and I continually get an error message that it cant be completed without apple help … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I downloaded some app that installed something that resulted
I downloaded some app that installed something that resulted in removing my App Store and iTunes apps from my phone. Restrictions were on and I disabled fhose. Still not there. Can't update any apps b… read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
Have an iPad & when I try select items in a category on
Have an iPad & when I try select items in a category on Shipt A grocery delivery after using another category It just freezes I AM OLD but I wish I didn't download ios11 or whatever it's called … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I can not access the rotation button. Will not slide up from
I can not access the rotation button. Will not slide up from bottom any longer. It apparently wants to come from the side now but have no clue as to how to access it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
i downloaded the new yosemite update and now I cannot figure
i downloaded the new yosemite update and now I cannot figure out what happened to the picture and music folder that used to be in finder. I googled it and they say its under 'home' but i have yet to f… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
Ive had this on my iDisk for as long as Ive had the iDisk,
I've had this on my iDisk for as long as I've had the iDisk, under my Home Page file something called “Frameless Large (Black) iMovie” And I can't delete it, I can't open it or anything; what the heck… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Im trying to Screen Share with my iMac using my MacBook Pro...
I'm trying to Screen Share with my iMac using my MacBook Pro... At home I had both computers screen sharing just fine with a Verizon static IP address (which seems to mean something). I thought all wa… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x