Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I cant seem to update my computer because of an old work
i cant seem to update my computer because of an old work apple Id keeps popping up and when i enter my apple id it says i cant udate with that Id … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I have an ipad (2013) with ios 6.1. A message has popped up
I have an ipad (2013) with ios 6.1. A message has popped up on Safari that says "Your Apple device has a virus. Apple IOS Alert ! Pegasus (Spyware) activated." And it gives the phone #1-***-***-****. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,664 satisfied customers
My I phone 6 will not accept my passcode it is not taking
my I phone 6 will not accept my passcode it is not taking ANY CODE AT ALL … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Phone freezes up after I receive a call. Can't delete
Phone freezes up after I receive a call . Can't delete message without turning phone off and then back on. Phone will also not allow at times to use keyboard to make a call after a message is deleted … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I just got an 8 and I can't remember my apple ID password
I just got an 8 and I can't remember my apple ID password for***@******.*** … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I have a Apple iPhone 5s I don't use anymore because I got
I have a Apple iPhone 5s I don't use anymore because I got new Apple iPhone and I had the change the number and email and password. I have given the iPhone 5s to someone else and it's leaked to my iCl… read more
Jon
Jon
Bachelors Degree
908 satisfied customers
Having trouble getting my iPad to type what I hit on ttthe
Having trouble getting my iPad to type what I hit on ttthe Keys. … read more
Justin Johnson
Justin Johnson
Owner
3,681 satisfied customers
It asked to update and I allowed that then it said update
It asked to update and I allowed that then it said update was successful and there were just a few more steps then I continue and it asks for the password. I put that in then it says updating and then… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,081 satisfied customers
I use ipone 6s and currently upgrading software. I feel my
I feel my phone has been hacked. Because my calls, messages and whatsapp conversations are not private anymore. Is it possible to reset the whole phone? … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
I have been advised by Chase bank to run a virus scan on 2
I have been advised by Chase bank to run a virus scan on 2 iPhones and my iPad. How? … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
My phone updated during the night and now requires a pass
My phone updated during the night and now requires a pass code to open. I have not used a pass code in a long time and the last code that I did have will not work … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
After installing new upgrade;it says my phone is locked up I
after installing new upgrade;it says my phone is locked up I also do not know my code. is there a good web site to fix this? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I downloaded the 10.3 update to my ipad and iphone. ipad is
I downloaded the 10.3 update to my ipad and iphone. ipad is fine, but phone is locked on 6 digit code. i turned 2 way verifications off on ipad and its fine. but phone keeps asking for 6 digit code.it… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
My iPhone 6 is locked. I do not have it backed up on iTunes
my iPhone 6 is locked. I do not have it backed up on iTunes or The Cloud. I have all information on my iMac. Just want to restore phone. All internet help useless. I have always wanted NO PASSWORD. Go… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I switched on my phone. The back screen was pink. Then I
Hi - I switched on my phone . The back screen was pink. Then I received a message to say change my password ***** 60mins. Also all other passwords email, apple etc were also asking for the passwords. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I JUST RECEIVED A MESSAGE THAT THERE WAS A SECURITY FAILURE
I JUST RECEIVED A MESSAGE THAT THERE WAS A SECURITY FAILURE ON MY MAC MINI WITH A TELEPHONE # TO CALL AND MY COMPUTER ID. IS THIS REALLY FROM APPLE? … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
I can't get sound out of my IPhone 4 S when I try to play
I can't get sound out of my IPhone 4 S when I try to play music either from my stored music or pandora. My phone rings just fine so I know the speaker works. How do I correct this.? I've turned it on … read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I would like help removing cookies from my MacBook Pro. Apple
I would like help removing cookies from my MacBook Pro. Apple directed me to you. I have Firefox 6.0… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x