Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do I activate my Apple TV? OSX 10.6.8. A week ago. Noon.

Customer Question
How do I activate...

How do I activate my Apple TV?

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

OSX 10.6.8

Technician's Assistant: Have you installed any updates recently?

A week ago

Technician's Assistant: What troubleshooting have you tried?

Noon

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I'm trying to watch a basketball game thats on now

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 11 minutes by:
11/19/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

Is it showing up on your TV?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Activation error. Ipad I do not know. I have two of them one
i have two of them one start three day ago then the other today … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a...ActivatIon locked I- pad....giveing to me by a
Hello! I have a...ActivatIon locked I- pad....giveing to me by a friend...he does not know the CODES.....The sales person at apple store, told me to call apple support. Do you have any other ideas! ca… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I am trying to connect my apple tv with my computer but when
I am trying to connect my apple tv with my computer but when i enter my password ***** apple tv it does' t recognice my password ***** when my home sharing is on on my computer … read more
John Castle
John Castle
BSC in Computing Network Management and Design
141 satisfied customers
How do I connect with a Mac Technician? My wife is locked
How do I connect with a Mac Technician? My wife is locked out of her iPad - it says "Activation Locked". and I and my wife do not know the password ***** are asking for.… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Ineed to getmy ipad passwordbecause it is activation locked.
Ineed to getmy ipad passwordbecause it is activation locked. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It's my iPad. I went to play Slotomania and it told me to
It's my iPad. I went to play Slotomania and it told me to log in to my Facebook app to continue,when I did it kick me down from platinum status to bonus,changed my sloto club points from over 7000 to … read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
I bought an open box Apple Watch from Walmart but I can't
I bought an open box Apple Watch from Walmart but I can't pair it with my phone because the person who return it has his or her email and password ***** it … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I keep getting this message ur Apple ID is disabled..what do
I keep getting this message ur Apple ID is disabled..what do I need to do? … read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
I just received an Apple Pro and I did some wrong when
I just received an Apple Pro and I did some wrong when trying activate the I Pad. Now the only thing that happens when I turn the Pad on is it states that I should try again in 5 minutes … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Can't activate it I bought it off a guy he told me how but
can't activate it I bought it off a guy he told me how but thing's aren't going well … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I just activated a new Iphone 7 and migrated data using the
I just activated a new Iphone 7 and migrated data using the cloud as directed. I believe they accessed my Ipad for the data because the system was similar. However, I did not get mail or contacts rein… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
A want to connect my itunes music to my livingroom TV. A
A want to connect my itunes music to my livingroom TV … read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
I have an older ipad and it locked up on me and i can't
I have an older ipad and it locked up on me and i can't remember the password ***** used to set it up … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
720 satisfied customers
Cannot activate my phone. Do not remember maybe 2 months
cannot activate my phone JA: When did you last change your password ***** Apple ID? Customer: do not remember maybe 2 months ago JA: Did you try resetting through Apple's online account reset tool? Cu… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I have an iphone 4, that is locked out!, please help me get
i have an iphone 4, that is locked out!, please help me get it working again! … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I need to give a password but it won't accept the one I put
I need to give a password ***** it won't accept the one I put in … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Can't get my apple pass word. Year ago. Tried to go to
tried to go to questions and then online with no help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I am getting the icons on the tv screen through my apple tv
I am getting the icons on the tv screen through my apple tv but the remote can't change the icon. The remote is working on the light on the apple box. What do I do?… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x