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I am attempting to transfer the information from my old pc…

Customer Question
I am attempting to...

I am attempting to transfer the information from my old pc to my new MacBook air

Technician's Assistant: Just to clarify, how old is your MacBook Air and what operating system are you running?

I just purchased it 2 months ago

Technician's Assistant: Have you installed any updates recently?

I have not done so manually not sure if it is done automatically

Technician's Assistant: What troubleshooting have you tried?

On the pc I have done what is asked for the antivirus software nothing on the mac

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I am on the pc now

Submitted: 9 months ago.Category: Mac
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Answered in 33 minutes by:
11/18/2017
Mac Support Specialist: Ashik, Mac Technician replied 9 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,433
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Your old PC, what kind of computer is it ?

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