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Just updated my wife's Apple ID info and changed the credit
Just updated my wife's Apple ID info and changed the credit card that was there and got an error message that it couldn't update payment info. … read more
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David
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Bachelor's Degree
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I need appt, iPad, I phone and for my Ma. I don't know it is
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Ricky Expert
Ricky Expert
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My apple device is fine. I am trying to help my friend who
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David
David
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I just got a new I-Phone 8-Plus this past Thursday. I really
Hello . I just got a new I-Phone 8-Plus this past Thursday . I really like it , but I do have one issue . When I go to my "contacts" , & try to add someone in , they "disappear" ! When looking at "gro… read more
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Wife and I went to the Verizon store yesterday and picked up
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I am sign up for an. Apple I Phone class tomorrow, Feb 15th
Apple I Phone class tomorrow, Feb 15th art the Lynnwood store. I 'M UNABLE TO COME on that date at that time. I need to reschedule. Delores ****** … read more
Kris R
Kris R
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I have a new SE phone that I bought last month. The old
I have a new SE phone that I bought last month. The old phone no longer charged. I had a lot of pics on the old phone. The new phone does not back up since 5 gig bite are used up. I do not know how to… read more
Richard
Richard
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My phone died! It will not turn on or anything.How do I make
My phone died! It will not turn on or anything.How do I make an appointment at apple store in Bayshore Mall Ottawa? … read more
Richard
Richard
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I can't explain without physically showing someone. I need
I can't explain without physically showing someone. I need an appointment with an apple tech but can't apply through ordinary channels because my Apple ID is the problem. When I try to set up a new Ap… read more
Danny Coloma
Danny Coloma
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My wife recently got a new Iphone (SE) and downloaded all
My wife recently got a new Iphone (SE) and downloaded all the pictures from her own phone to the cloud.However when she goes to the new phone to look at the pictures, NOT SHOW up are pictures from 200… read more
Mike
Mike
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Some college
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I would like to buy an iMac from the River Park Square
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Kris R
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Michelle, Good morning. Can I purchase and I-Phone
Michelle, Good morning. Can I purchase and I-Phone for my wife without having her phone with me and then just restore her info from backup or do I have to have the phone with me. Douglas… read more
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Michelle
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To Michelle only - I am going to get my wife the new IPhone
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My girlfriend got a new iphone 6 and has an older iphone 4
My girlfriend got a new iphone 6 and has an older iphone 4 running IOS 6.1.3. She has the iCloud option turned on, on the old iphone, but it does not seem to have pulled any of the photos that she alr… read more
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I need to register my new MacBookAir which I bought 2 days
I need to register my new MacBookAir which I bought 2 days ago. Also I have to transfer material from my old MacBook.… read more
Ashik
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My older I mac froze up so I unplugged it totry and reboot
My older I mac froze up so I unplugged it totry and reboot as I would a pc. Now I have no power how do I get the poser back on to the I mac. I tried apple but 6 times they said the serial number was i… read more
Daniel
Daniel
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High School or GED
4,711 satisfied customers
My wife bought an iPad and has downloaded various items which
My wife bought an iPad and has downloaded various items which she wishes to transfer to her Mac Book but she keeps getting a message which says she doesn't have 'permission' to transfer the data. She … read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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