Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I change my password apple id and now i can't access
i change my password ***** id and now i can't access facetime on my apple macbook air … read more
Justin Johnson
Justin Johnson
Mac Genius
3,393 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I turned on my Ipad on last week, only to be informed has
i turned on my Ipad on last week, only to be informed has activated find my phone. And as such, the device is locked up and needs my apple id and password ***** activation. i put in the password, only… read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
My desktop unit is old but works well with IOS 10.9.5, which
My desktop unit is old but works well with IOS 10.9.5, which is apparently the last update my machine can run. Now I can't access my GMail account because their system no longer supports that edition … read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
Videos stopped playing on my MacBook Air while on FaceBook
Videos stopped playing on my MacBook Air while on FaceBook however they play when I use my iPhone. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My apple password does not seem to work, to access the Apple
Hello Mike, My apple password ***** not seem to work, to access the Apple music that I need to load into my PPT presentation for a conference that I am giving in 1 hour (!!!). Even when I reset it wit… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I wonder why I can't seem to get a changed password for
I wonder why I can't seem to get a changed password ***** iTunes to work across three devices … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't remember my App Store password. I also wantt to
I can't remember my App Store password. I also wantt to change its user I'd? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My goal is to buy extra storage on the cloud for my I phone
Hello Pearl, My goal is to buy extra storage on the cloud for my I phone 6. My wife put a credit card payment as the primary card when I first got my phone which has since expired. I have my preferred… read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
MacBookAir. Every 6 months or so, my computer refuses to
MacBookAir. Every 6 months or so, my computer refuses to send my email. I get a big box with lots of options, mostly, "Try Later" etc. … read more
Cris
Cris
3,451 satisfied customers
My Safari session keeps getting interrupted by a dialog box
My Safari session keeps getting interrupted by a dialog box saying, "Safari Web Content quit unexpectedly." The fix? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
889 satisfied customers
I just got an iPhone 7, I have an iPhone 6 and I'm trying ti
I just got an iPhone 7, I have an iPhone 6 and I'm trying ti transfer data via iclioud but I can't remember the right poasswords or they are screwed up. I have changed all the passwords at least 3 tim… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Ashik- Soon after my latest version of Safari updated (to
Ashik- Soon after my latest version of Safari updated (to 10.0.2) thumbnail images were substituted with blue box and question mark. Does not occur with Firefox, so seems limited to Safari. Have tried… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I cannot get my on line banking acct to activate fully. This
I cannot get my on line banking acct to activate fully. This is on a new iPad Pro which I just got… read more
david
david
Bachelor's Degree
215 satisfied customers
My iphone 6+ was replaced by assurian over two weeks ago.
My iphone 6+ was replaced by assurian over two weeks ago. I went through all the steps, i erased my old phone, activated my new phone and after a week of getting messages that icloud had not finished … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
after getting new smart phone and changing password through
after getting new smart phone and changing password XXXXX the phone on comcast.net e-mail, my computer is poping up message to log on to mac.com and give password. When I put password XXXXX it does no… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
A popup came up to update and protect my Safari e-mail, which
A popup came up to update and protect my Safari e-mail, which I installed. Then it asked me if I wanted to keep the old password XXXXX keychain or change it. I thought the language was confusing, and … read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
My iPhone 3GS was stolen on Saturday. Unfortunately, I did
My iPhone 3GS was stolen on Saturday. Unfortunately, I did not have access to my member name and/or email address, so when I went to the Mac store to see if we could locate the phone I couldn't provid… read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x