Mac
Ask Mac Questions and Get Answers from Experts ASAP
Connect one-on-one with {0} who will answer your question
Answered in 6 hours by:
11/18/2017
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 23,444
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
VerifiedHi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Your computer, is it an Apple Mac or Windows PC ?
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Mac Questions
I have updated my iphone 11 using itunes on my laptop. once
Second Opinion] i have updated my iphone 11 using itunes on my laptop. once it updated the software i got a message on itunes on my laptop saying to keep the iphone connected to itunes and that my pho… read more
TechMinister
Bachelor of Arts
1,348 satisfied customers
Please help! my iphone 12 plus pro keeps rejecting my
Hi, please help ! my iphone 12 plus pro keeps rejecting my passcode and I need my phone for work can you please please help ! … read more
Moses C
Bsc
4,699 satisfied customers
You can. my phone is dead and are telling me to go on this
you can. my phone is dead and are telling me to go on this webside … read more
Tech-Expert
Technical Support Engineer
BBM
6,668 satisfied customers
My phone has somehow become disabled & the screen is asking
My phone has somehow become disabled & the screen is asking me for a passcode. I have never seen this screen before & I have no idea what the code is. Am not able to make any calls except emergency. W… read more
Tech-Expert
Technical Support Engineer
BBM
6,668 satisfied customers
I did an update on my iphone 5 it said update was complete.
i did an update on my iphone 5 it said update was complete. Then they wanted some questions answered didn't want to answer so tried to get out. Now i'm stuck and can't get out. now it's telling me tha… read more
Tech-Expert
Technical Support Engineer
BBM
6,668 satisfied customers
I have an iPhone 6s and it smashed but i have an iPhone 5s
I have an iPhone 6s and it smashed but i have an iPhone 5s that iwould like to use but it keeps showing apple logo and trying to update it dosent turn of I've tried for hours I've tried holding on off… read more
Richard
IT Manager
IT Manager, Consultant
22,751 satisfied customers
Iphone 7 is diabled due to child playing with phone. black
Hi. iphone 7 is diabled due to child playing with phone. black screen with computer icon and usb icon. Had a look on the web about how to unlock this disabled phone and its saying to download itunes. … read more
Moses C
Bsc
4,699 satisfied customers
Iphone said storage was full. I deleted few apps and such.
iphone said storage was full. I deleted few apps and such. did a restart, now stuck in apple logo black screen loop … read more
Kent
Computer Expert
Bachelor of Science in Information Technology
3,753 satisfied customers
Ipad is disabled, says connect to iTunes, then says value is
Ipad is disabled, says connect to iTunes, then says value is missing … read more
Sudipto
Computer Hardware Engineer
High School or GED
5,543 satisfied customers
My iPhone says its disabled and wants me to connect to
my iPhone says its disabled and wants me to connect to iTunes … read more
ITCris
4,958 satisfied customers
Unable to get iPhone turned on. Says to plug into iTunes and
Unable to get iPhone turned on. Says to plug into iTunes and we did and it still will not work. … read more
David
3,931 satisfied customers
My phone says iPhone disabled connect itunes I've done that
Second opinion] my phone says iPhone disabled connect itunes I've done that and it says missing value … read more
OakdaleTech
Owner
9,388 satisfied customers
Funny, I have 2 doing the same thing. Lets just deal with my
funny, I have 2 doing the same thing. Lets just deal with my first one. I've had it a while, worked fine, til I tried syncing it before connecting a replacement-bigger one. now Both are screwed. Okay,… read more
OakdaleTech
Owner
9,388 satisfied customers
My phone screen was just replaced from bein smashed and it
my phone screen was just replaced from bein smashed and it says "Iphone is disabled connect to itunes." I've connected it to itunes on a MAC computer but it came up "this iphone will not connect as th… read more
OakdaleTech
Owner
9,388 satisfied customers
Iphone 6s is disabled, don't want to restore it and lose
iphone 6s is disabled, don't want to restore it and lose everything. Is there anything that can be done? … read more
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
Disabled. Disabled. Went to storebut they couldnt help...so
went to storebut they couldnt help...so basicslly none … read more
Jon
Bachelors Degree
1,181 satisfied customers
Mwazike I contacted yesterday about my apple iPhone 6 plus
hi mike my name is ***** ***** I contacted yesterday about my apple iPhone 6 plus which still disabled and I cant call I need help thanks … read more
Jon
Bachelors Degree
1,181 satisfied customers
We carried my wife's new I phone 6s back to the Sprint store
We carried my wife's new I phone 6s back to the Sprint store where purchased on Dec. 2. The phone will not respond to her passcode or finger on the home button. When we have gotten it open, it has not… read more
Miro
Mac Support Specialist
229 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.
Kernersville, NC
< Previous | Next >
Meet the Experts:
Mike
Mac Medic
8,574 satisfied customers
Over 20 years IT experience with Apple computers in publishing, marketing and design.
Vinod Menon
Support Specialist
2,585 satisfied customers
worked as a Tech support Associate for Apple products
iteachmac
The Duke!
861 satisfied customers
Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing
Kamil Anwar
Mac Support Specialist
789 satisfied customers
8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
robgranholm
Mac Genius
689 satisfied customers
2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.
Miro
Mac Support Specialist
229 satisfied customers
Bachelor's Degree in Information Technology, Microsoft Certified Professional
John P
Computer Hardware Engineer
197 satisfied customers
13+ Years of Exp, Mac and Apple Enthusiast
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
