Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Pearl. I just bought a new iPhone today and I wanted to
Hi, Pearl. I just bought a new iPhone today and I wanted to download my playlists and movies from my iTunes page. I downloaded the iTunes app onto my new computer, but none of my music and videos appe… read more
Cris
Cris
63 satisfied customers
This question is for Ashik, I'm willing to wait. Ashik, I
This question is for Ashik, I'm willing to wait. Hi Ashik, I finally have a new phone. iPhoneX with a lot of memory. I want to import my music- songs, and especially playlists onto the phone . When I … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
When I sync my itunes, and with iphone 5, there are a lot of
when I sync my itunes, and with iphone 5, there are a lot of songs in the playlists that are greyed out and unavailable.… read more
Eric Ewing
Eric Ewing
University IT Manager
199 satisfied customers
I'm trying to sync my iphone 5s with my macbook pro.
I'm trying to sync my iphone 5s with my macbook pro. Although all the songs show up on my itunes library (a few thousand), when I plug in my iphone to sync music, it says there are only 252 songs. I'm… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
, I plugged my phone into my MacBookPro. Looking at phone's
Hi, I plugged my phone into my MacBookPro. Looking at phone's playlist. Why does one song have an exclamation point in front of it? It won't play on laptop but plays on phone. Thanks, Holly… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my playlist is gone when I upgraded my iphone to iphone 6.
my playlist is gone when I upgraded my iphone to iphone 6. Also, I can't create a playlist either. We have 2 iphones one is my husbands iphone 6 plus, iphone 6 (which is mine) However, all my playlist… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cant get my new Iphone 5s to sync music to my phone from
I cant get my new Iphone 5s to sync music to my phone from the Itunes library. It will sync the song from the master library to the phone library but will not sync it to the playlists and it will not … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
hi, i have an itunes account, but my old computer is not working
hi, i have an itunes account, but my old computer is not working well enough for me to sync my iphone. How can i get all my music from my phone onto my itunes on the new computer. I have about 50 song… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a HP computer, I have installed the iTunes app on the
I have a HP computer, I have installed the iTunes app on the computer, I have installed my music CD's into it and have created a sample Playlist. I am having trouble tranferring that playlist into my … read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
Since installing the new iOS5 I have lost some of my music
Since installing the new iOS5 I have lost some of my music off my phone. It is on my computer still but will not load on to my phone. (Music is checked and I have synced my phone several times.) How d… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My iPod icon on iPhone 4 has disappeared since the latest OS
My iPod icon on iPhone 4 has disappeared since the latest OS update. Has the "Music" icon replaced this? How do I now copy music from my iTunes library on my PC to my i Phone?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Have an iPhone 3GS which was upgraded to OS5. Purchased two
Have an iPhone 3GS which was upgraded to OS5. Purchased two albums from iTunes to the iPhone. During the upgrade the music required a redownload. Trying to remove the songs from iPhone but cannot remo… read more
Noisebox
Noisebox
High School or GED
2 satisfied customers
Hello...I have 2 questions regarding my Mac..specifically iTunes
Hello...I have 2 questions regarding my Mac..specifically iTunes & iPhoto related questions. Several months ago the hard-drive on my mac developed a fatal error. I bought a new MacBook to replace it. … read more
Kyle Brockman
Kyle Brockman
Associate Degree
114 satisfied customers
Hello I had to re-install Win 7 OS on my laptop. Then of
Hello: I had to re-install Win 7 OS on my laptop. Then of course re-installed itunes and checked my libraries. There were no movies and a handful of apps out of about 88. There were over 850 tunes in … read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
237 satisfied customers
I recently changed to Windows 7 and used to be able to create
I recently changed to Windows 7 and used to be able to create playlists on my PC for my iPhone. I am now unable to create new playlists on my iPhone, while my iPhone is connected to my computer, to dr… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
687 satisfied customers
Just purchased a 3G iphone to replace old iphone. Everything
Just purchased a 3G iphone to replace old iphone. Everything transferred to the new iphone using windows 7 Laptop except the itunes. Have tried all the standard "how to" from Apple. How can I get the … read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
I have purchased and downloaded an audiobook form ITunes onto
I have purchased and downloaded an audiobook form ITunes onto my PC. However, when I sync my phone, the audiobook does not download to the phone. What am I missing?… read more
MattS
MattS
Senior LAN Analyst/Helpdesk Manager
High School or GED
19 satisfied customers
I just purchased 11 ringtones from Itunes via my Iphone and
I just purchased 11 ringtones from Itunes via my Iphone and assigned them to contacts. When I synced the phone with Itunes, the ringtones were removed from the phone and now appear in Itunes but are g… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x