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I cannot access my skype account anymore, not recognising my…

Customer Question
I cannot access my...

I cannot access my skype account anymore, not recognising my microsoft account although I have used it for years. My home base in Switzerland and I now use it in Bangladesh for work reasons.

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

This an OS X MAC working on El Capitan

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

I did not try any troubleshooting any suggestion?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No nothing else

Submitted: 8 months ago.Category: Mac
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Answered in 4 hours by:
11/18/2017
Mac Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,333
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 8 months ago

What error message do you get when you try to access your Skype account?

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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