Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Apple I-phone is disabled connect to I-tunes is all that it
apple I-phone is disabled connect to I-tunes is all that it show on the screen of the. phone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My IPhone 5s is disabled - and it says connect to ITunes,
My IPhone 5s is disabled - and it says connect to ITunes, which I have, but keep getting error OxE800015. I am not tech savvy, so make this simple!! … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My phone was disabled tonight and I got it back but it will
hey, my phone was disabled tonight and I got it back but it will not connect to iTunes because i don't use it, My computer says that my phone cannot connect to iTunes because "the value is missing" bu… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a new Apple X that has locked me out. When I went to
I have a new Apple X that has locked me out. When I went to AT&T where I bought the phone they said I need to go to Itunes and wipe it out. I still have I-6 with all my info. Can you help me do this? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
IPhone says iPhone is disabled connect to itunes when i
iPhone says iPhone is disabled connect to itunes when i connect to iTunes it says could not connect to this iPhone the value is missinh missing* … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Merry Christmas! I have an iPhone and iPad with huge
Merry Christmas! I have an iPhone and iPad with huge password *****!!! Both are disabled as I can't find the passwords...my iPad says it can't connect as it has no "Value"? I have not had my iPhone ac… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
I cannot restore my iphone. Not sure is new. 3 days, have
3 days, have tried resetting, turning off and holding down home and power. Says connect to iTunes and then value is missing. was in my bag and managed to do this to itself … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My phone says iPhone disabled connect itunes I've done that
Second opinion] my phone says iPhone disabled connect itunes I've done that and it says missing value … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My phone says iPhone disabled connect itunes I've done that
my phone says iPhone disabled connect itunes I've done that and it says missing value … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My phone is disabled, when I try to connect to iTunes I get
my phone is disabled, when I try to connect to iTunes I get the message that the value is missing. It is an iPhone 7 … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,002 satisfied customers
Story short my iphone 5s screen broke and was inputing
ok long story short my iphone 5s screen broke and was inputing incorrect passcodes to try to get into the phone, and it locked me out of the phone with the message iPhone is disabled connect to iTunes… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I forgot my password to iPhone 7 and have exceeded the
I forgot my password ***** iPhone 7 and have exceeded the number of attempts … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
793 satisfied customers
My screen broke on my iPhone and it began pressing on the
hello my screen broke on my iPhone and it began pressing on the screen on its own until the iPhone disabled I fixed the screen and now it tells me to connect to iTunes however when I connect it tells … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am trying to restore my iPhone as I forgot my passcode.
I am trying to restore my iPhone as I forgot my passcode. I've backed up just now & tried to do recovery mode. but it says 'iTunes could not connect to this iPhone. The value is missing.' and it won't let me reconnect my phone to my iTunes to restore it … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My iphone is cracked and the screen stopped working on the
My iphone is cracked and the screen stopped working on the left side. It started showing some weird colors and after a while I could barely use the rest of the screen. Now since the screen wasn't touc… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I recently got mu iPhone 7 screen fixed and when i got it
i recently got mu iPhone 7 screen fixed and when i got it back it said "iPhone disabled connect to iTunes" so i did that but whenever my phone is connected and i go to put it into recovery mode its sa… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
We carried my wife's new I phone 6s back to the Sprint store
We carried my wife's new I phone 6s back to the Sprint store where purchased on Dec. 2. The phone will not respond to her passcode or finger on the home button. When we have gotten it open, it has not… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I have an I Phone. In the middle of downloading an upgrading
I have an I Phone. In the middle of downloading an upgrading there was an interuption and as a consequence (I think) my phone froze. I went to At&T, who gave me a slew of instructions but now that I a… read more
Tom
Tom
3 years college
642 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x