Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I would like to set up an appt. with tech support genius -
I would like to set up an appt. with tech support genius - specifically Jeremy as I have been working with him on several issues … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It just got hung up and a spinning wheel is on, macbook air
i purchased it in the month of may this yr. i haven't tried any troubleshooting … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My ipod is telling me that I need to restore my ipod and
my ipod is telling me that I need to restore my ipod and when I try to restore it is given me error1439 … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
I am trying to download some audiobooks off my computer and
I am trying to download some audiobooks off my computer and I used to do this in my sleep but now they have changed format and it is apparently much more complicated--How do i erase previous material … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I have problems with both my iPhone 5 and my macBook Air. I
I have problems with both my iPhone 5 and my macBook Air. I recently changed my work situation, and I continue to get updates on email on my phone, can't turn them off, and can't link my own gmail acc… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am trying to get all the music from my old iPod classic
I am trying to get all the music from my old iPod classic onto my MacBook air … read more
Cody
Cody
Computer Science
2,525 satisfied customers
I have lost the top menu bar from my MacBook Air. II want to
I have lost the top menu bar from my MacBook Air. II want to restart it and can't. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an older MacBook Air (2010) that is running OS X
I have an older MacBook Air (2010) that is running OS X 10.9.5 and only has 8 GB of storage space left as I have about 40 GB of photos taking up room. I have an even older MacBook Pro (2006) that is r… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
, I have an iPod (80GB) (not an iPod touch) that I have
Hello, I have an iPod (80GB) (not an iPod touch) that I have had for years. It was synced to a desktop PC which crashed last fall. My new computer is a MacBook Air (love it!) and I own an iPhone 5s. I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My 4th gen 8GB iPod touch has worked perfectly until recently. The unit still operates per
My 4th gen 8GB iPod touch has worked perfectly until recently. The unit still operates perfectly until I try to plug it into my PC to download music. I get a message saying USB Device not recognised. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I got a new computer and when they moved everything over to
I got a new computer and when they moved everything over to it - I lost my itunes account. How can I retreive it?… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
How rya,have got a toshiba laptot,have got my cd,s on it ok
How rya,have got a toshiba laptot,have got my cd,s on it ok but can,t get them from my computer to new ipod classic,could u please help,i am not a real computer wiss ok. Thnks… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just purchased an album using an iTunes gift card. The card
I just purchased an album using an iTunes gift card. The card was accepted but the purchase would not download -- got an error message. Won't accept the card again, and even the "free" bonus downloads… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi- (1) I orginally loaded a bunch of music from my original
Hi- (1) I orginally loaded a bunch of music from my original iTunes library from my old MAC onto my old(original) iPod. (2) I then gave the compter away and got a new MACbook PRO and a new iPOD. (3) I… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
The CD drive on my MacBook does not work right. So I cannot
The CD drive on my MacBook does not work right. So I cannot download music to my iTunes and iPod (classic 33GB). I tried to use my mother's MacBook, but after I downloaded music to iTunes, I hooked up… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i have an ibook G4 laptop and my cd drive doesnt work anymore.
i have an ibook G4 laptop and my cd drive doesnt work anymore. I used to burn music cd's a lot and it stopped doing that now when i put a cd in the drive it spits it back out. What can I do to fix thi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I downloaded a dylan album from itunes store into my itunes
I downloaded a dylan album from itunes store into my itunes library on my new Macbook. I then copies album to my ipod from music library. Somehow, album is now missing from itunes an ipod. I think I h… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I had to reformat my MacBook Air hard drive. How do I synchronize
I had to reformat my MacBook Air hard drive. How do I synchronize my iPhone without wipeing everything off of the iPhone?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x