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I got an email my account was frozen until I updated info. I…

Customer Question
I got an email...

I got an email my account was frozen until I updated info. I responded and now I’m scared it was phishing. Help

Technician's Assistant: Have you contacted anyone about your account?

Hubby logged in after okay

Technician's Assistant: What's the model and Operating System (OS) of your device?

I use an Apple ipad

Technician's Assistant: When did you purchase your iPad? What troubleshooting have you tried?

I don’t know enough to do that

Submitted: 8 months ago.Category: Mac
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Answered in 2 minutes by:
11/17/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 8 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,218
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 8 months ago

I'm sorry about the issue, What account are you doing this with please? eg : iTunes?

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Customer reply replied 8 months ago
Just forget it
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 8 months ago

Ok, please reply back to me if you need more assistance and i will gladly continue to help

Thank you

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