Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I keep on getting messages saying my Apple account is
I keep on getting messages saying my Apple account is suspended. I can't tell if this is genuine or a hacker doing some phishing … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,857 satisfied customers
It is my iPad, it is asking for my Hotmail password however
It is my iPad, it is asking for my Hotmail password ***** I've not had a hot mail in several years. I had to factory reset my iPad because I was locked out … read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
My Facebook account was somehow deleted. I got messages that
My Facebook account was somehow deleted. I got messages that it was hacked. A message came up to download my account so I followed the prompts. It looks like I only have a new account. I really need m… read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
I received an e mail stating problem account information as
I received an e mail stating problem account information as part of security we have disabled your Apple ID when I went to update account information said no secure error was this from you or scam … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
819 satisfied customers
I got a video sent from my niece, and I accidentally hit ‘
I got a video sent from my niece , Janet and I accidentally hit ‘ hide in my time line , I can't get it back onto my Facebook page, can you help … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,885 satisfied customers
I received a e mail saying my password had changed, I'm
I received a e mail saying my password ***** changed, I'm trying to redo it and they want my credit card number and personal info. Is this you? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,640 satisfied customers
Major problem, I'm in Mexico, I show 15 updates are needed,
Major problem, I'm in Mexico, I show 15 updates are needed, I can't sign into my Apple account, now I can't get into my Bank account. Help me please. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,885 satisfied customers
My iPad has been closed for 10 days. Need to recover
My iPad has been closed for 10 days. Need to recover password … read more
David L
David L
Bachelor's Degree
5,398 satisfied customers
Scammed. Computer and phones and ipad. No detected trouble
No detected trouble with iPad. Just concerned that desktop is comprised and everything else is associated with that desktop. Have desktop turned off for now … read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
Don't remember iPhone password, phone number linked is no
Don't remember iPhone password, phone number linked is no longer in service and don't remember it. Cannot get into my phone . Account is for Anna Keith … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
982 satisfied customers
I would like to change my credit details on a few of my
I would like to change my credit details on a few of my recurring accounts but don't know how or where to go to do this. Also I've included more go for my photos but it seems that I'm getting charged … read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
I just got an email that you'd locked my account and to
I just got an email that you'd locked my account and to review the attachment but I can't find an attachment I got a new iPad and I'm trying to set up the new and donate the old … read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
After transfeeeing my info to a New iPad, I am not able to
After transfeeeing my info to a New iPad, I am not able to use my credit card on file for iTunes purchases. The card is on file and up to date. Purchases are initially OK'd, then I receive the message… read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
I was sent an email telling me that my iPad Apple ID. And
I was sent an email telling me that my iPad Apple ID. And that a purchase Heads Up. I didn't use my Apple ID to purchase anything from Heads Up, I don't even this know these people. … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
I just lost everything on my iPad doing ios9. It froze along
Hi I just lost everything on my iPad doing ios9. It froze along the way! Or Jamed? U see I had 7and I couldn't get 8 they said I hadn't enough storage" so I casually went to see about it again and the… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
When trying to update ipad with 9 my ipad froze up and I
when trying to update ipad with 9 my ipad froze up and I have been unable to restart it I have tried everything how can you help me… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an ipad 2. when i turned it on it asked me to update
i have an ipad 2. when i turned it on it asked me to update ios. It started the upgrade and was almost thrugh when it stopped. it is frozen. i cannot to anything… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have forgotten my apple password XXXXX myy Ipad , i have tried
I have forgotten my apple password XXXXX myy Ipad , i have tried resetting it but it hasnt helped… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x