star-filledicon-cnnicon-foxicon-nbcicon-nyticon-today

Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
When I go into recovery, my mac book pro sees the hard drive
When I go into recovery, my mac book pro sees the hard drive without any issues, however, when exit out to select the start up disk it does not show up … read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
Im using quark 2017 and the front to back and run around
Im using quark 2017 and the front to back and run around feature is not working. … read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
Ive had Carbonite for years. I'm getting a constant
Ive had Carbonite for years. I'm getting a constant notification that says … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,885 satisfied customers
Have a new ipad and I can't remember my passcode; how can I
have a new ipad and I can't remember my passcode; how can I get it … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I can't find iphoto on my new mac book pro. MacOS Sierra
nothing, just started looking for it to make some albums … read more
Sheri
Sheri
Bachelor's Degree
820 satisfied customers
Not recognizing external drive in imovie. Sierra 10.12.6. 1
not recognizing external drive in imovie JA: What's the model and Operating System (OS) of your device? Customer: sierra 10.12.6 JA: When did you purchase your Apple device? What troubleshooting have … read more
Jason Jones
Jason Jones
AAS Information Technology
11,435 satisfied customers
How do I restore my iPhoto Library from a G-DRIVE to a new
How do I restore my iPhoto Library from a G-DRIVE to a new Hard Drive running 10.12.6? There is now no iPhoto, just Photos.… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
My iphone 6 wont power o on it was working fine and thenjust
my iphone 6 wont power o on it was working fine and thenjust shut down … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My ipad won't turn on. don't know. no. to start.holding the
my ipad won't turn on. JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: don't know. JA: Have you installed any updates recently? Customer: no… read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
My WD My Passport for Mac has stopped showing in my Disk
My WD My Passport for Mac has stopped showing in my Disk Utilities and in Finder. It's lights are flashing and I can hear a soft whirring noise … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,857 satisfied customers
I need to reset my apple I pad dont' know the pass code,
I need to reset my apple I pad dont' know the pass code … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
57 satisfied customers
I set it to update the latest MAC OS X software and now it
I set it to update the latest MAC OS X software and now it come up to a blank screen and says i can't load this version. I tried shutting it down and it keeps coming back to this same screen. I tried … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
El Capitan ushered in an era of freezes and crashes on my
El Capitan ushered in an era of freezes and crashes on my mid-2012 MacBook Pro. If life is now good on a mid-2015 MacBook Pro successfully running El Crashitan, should I upgrade the OS to Sierra? I'm … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
I own a G-Drive slim. I accidentally pulled out the USB plug
I own a G-Drive slim. I accidentally pulled out the USB plug from my MacBook Pro, so it was disconnected from the computer without properly "ejecting" it first. Not realizing what had happened I turne… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello I just wanted to thank you for saving my memories!
Hello I just wanted to thank you for saving my memories! I was stupid enough to save all my pictures, family pictures, including my late parent's pics on a USB without creating a backup! It was unread… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I was reading on my ipad today and it went dark,no response!thought
I was reading on my ipad today and it went dark,no response!thought it needed charging,plugged it into electrical outlet;no response after 4 hours.( Only had it a year and used it very little)Now have… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Both my iBook G4 and MacBook Pro are plagued with kernel panic
Both my iBook G4 and MacBook Pro are plagued with kernel panic shutdowns since I started using my Sierra USB 306 internet key. I downloaded a lot of stuff from Apple, but I know so little about this I… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
hi, im trying to backup my iphone on the same computer i used
hi, i'm trying to backup my iphone on the same computer i used when i first synced it because it's been 3 months since i did that and there is a lot of new information on it, but i am afraid that i wi… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
syseng

syseng

Mac Support Specialist

Systems Engineer with over 18 years experience in configuration, integration and troubleshooting

8323 Satisfied Customers

Pearl avatarPearl, Assistant

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x