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My Word application does not respond. El Capitan. I have not…

Customer Question
My Word application does...

My Word application does not respond.

Technician's Assistant: What's the model and Operating System (OS) of your device?

El Capitan

Technician's Assistant: When did you purchase your Apple device? What troubleshooting have you tried?

I have not tried anything. How do I find out what year I purchased the system?

Submitted: 8 months ago.Category: Mac
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Answered in 9 minutes by:
11/17/2017
Mac Support Specialist: Ashik, Mac Technician replied 8 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,350
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

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Mike, Mac Medic
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