Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I forgot my password to open my icloud. I'm trying to
I forgot my password ***** open my icloud. I'm trying to complete the two-factor identification on my mac, ipad2 and my cell phone. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I need to reset my password. I got a new phone a few months
I got a new phone a few months ago so maybe 3 months ago … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
IPad 2. How do I change my primary iCloud email account? I
IPad 2. How do I change my primary iCloud email account? I don't see a prompt and I long ago lost any password. … read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
I did an update on my Apple iPad. In process, I reset my
I did an update on my Apple iPad. In process, I reset my password. I went through the steps for resetting. Now I-pad is locked at a screen telling me to update my password ***** Now does not accept my… read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
I am trying to update my iphone software to 11.1 I download
I am trying to update my iphone software to 11.1 I download the update OK, but it constantly freezes at about 60% complete while extracting. ANy suggestions? … read more
Ashik
Ashik
Master's Degree
9,456 satisfied customers
An app I have wont work with the ios 11.1 upgrade, can I go
an app I have wont work with the ios 11.1 upgrade, can I go back to 11 … read more
Jon
Jon
Bachelors Degree
871 satisfied customers
New iPod received today. Can't "move" apps on my iPhone to
New iPod received today. Can't "move" apps on my iPhone to my new iPod. Also can't move telephone numbers from iPhone to iPad.… read more
Jon
Jon
Bachelors Degree
871 satisfied customers
I can't remember my password to open my ipad. How can I get
I can't remember my password ***** open my ipad. How can I get that? … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
57 satisfied customers
I need to reset my apple I pad dont' know the pass code,
I need to reset my apple I pad dont' know the pass code … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
57 satisfied customers
I can't remember my password for my ipod touch. When I
I can't remember my password ***** my ipod touch JA: When did you last reset your username and password? Customer: when I bought it a few years ago JA: Have you installed any updates recently? Custome… read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
I have been having trouble getting onto my phone. I gave my
I have been having trouble getting onto my phone. I gave my home telephone number, but I was gone and my husband got the call and asaid for me to go to Apple recovery. I believe my trouble may be from… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
57 satisfied customers
I forgot my apple user name and password for my iPhone. When
I forgot my apple user name and password ***** my iPhone … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
57 satisfied customers
I just purchased a new I pad and forgot the password and now
I just purchased a new I pad and forgot the password ***** now it is locked up, is there a way to bypass it?… read more
MrComputer2010
MrComputer2010
Bachelor's Degree
254 satisfied customers
How are you doing? I recently had gone into an Apple Store
Hello Mike,,, how are you doing? I recently had gone into an Apple Store and was told that my lost contacts during a update on my iPhone 5 couldn't be restored due to not backing up n icloud or itunes… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have just bought abn apple iphone 6s. I am upgrading from
I have just bought abn apple iphone 6s. I am upgrading from a 4 Pleas advise proeceure, Peter Mason… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I just hit restore on iTunes and it took me back a year
hello, I just hit restore on iTunes and it took me back a year on messages etc, can I bring it back current?… read more
Ashik
Ashik
Master's Degree
9,456 satisfied customers
I have been trying to sync my replacement iphone 4s with my
I have been trying to sync my replacement iphone 4s with my mac (OS lion) since three days ago. After syncing for 18 hours, I gave up and unplugged my phone. The apps started to gradually uninstall. I… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Trying to reset my 3G iphone from icloud. Unable to identify
Trying to reset my 3G iphone from icloud. Unable to identify wifi connection. Stuck in this setup mode.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x