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I have apple trying to unlock my phone and they need a

Customer Question
I have apple trying...

I have apple trying to unlock my phone and they need a number

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Windows

Technician's Assistant: Have you installed any updates recently?

No I am trying to unlock my phone

Technician's Assistant: What troubleshooting have you tried?

I have apple on here and they are asking for a help #

Submitted: 9 months ago.Category: Mac
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Answered in 2 hours by:
11/17/2017
Mac Support Specialist: Josh, Mac Support replied 9 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,318
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Mac Support Specialist: Josh, Mac Support replied 9 months ago

Do you mean the 4/6 digit pin lock?

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