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Stuck in restore mode, iMac won't connect to the server.

Customer Question
Stuck in restore mode...

Stuck in restore mode, iMac won't connect to the server

Technician's Assistant: What Operating System (OS) are you running on your iMac?

10.13.1

Technician's Assistant: When did you purchase your iMac? What troubleshooting have you tried?

2013

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Think I have tried nearly anything I can find on the web

Submitted: 8 months ago.Category: Mac
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Answered in 1 hour by:
11/17/2017
Mac Support Specialist: Suhasini Velu,
 replied 8 months ago
Suhasini Velu
Category: Mac
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Suhasini Velu,
 replied 8 months ago

Just to clarify, may I know whether it happened after updating your OS version? Or may I know when did you update your OS version?

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