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I need password help with my email. I didn't reset. I

Customer Question
I need password *****...

I need password ***** with my email.

Technician's Assistant: When did you last reset your username and password?

I didn't reset. I recently had a Mac update and since then they asked for my password. Hadn't used it lately and now can't remember it.

Technician's Assistant: Have you installed any updates recently?

I didn't but I get MAC updates pretty regularly.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just need to get a new password ***** I can receive my AOL emails.

Submitted: 9 months ago.Category: Mac
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Answered in 3 minutes by:
11/17/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 9 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into your account?

Please let me know

Thank you

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