Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I get some kind of EFI LOCK on my 2016 MacBook Pro and i…

Customer Question
I get some kind...

I get some kind of EFI LOCK on my 2016 MacBook Pro and i want to remove it

Technician's Assistant: Just to clarify, how old is your MacBook Pro and what operating system are you running?

5 month macOS 10.12.5

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I want you to help me remove EFI Lock

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 18 hours by:
11/18/2017
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have a MacPro 15" screen and want to have my keyboard
I have a MacPro 15" screen and want to have my keyboard checked under the new Class-Action suit. I am now trapped trying to find my purchase date, which I have forgotten and Apple MUST have this data.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Ms office on my MacBook won't update. 10.13.4. I try to both
I try to both manually update or auto update and the I get a monologue box that tells me the server is to busy … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Mac book pro c02JD4EJDKQ4 serial number will not start black
Second opinion] Mac book pro c02JD4EJDKQ4 serial number will not start black screen … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I'm having trouble upgrading the operating system on my
I'm having trouble upgrading the operating system on my Power Book. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I can't find iphoto on my new mac book pro. MacOS Sierra
nothing, just started looking for it to make some albums … read more
Sheri
Sheri
Bachelor\u0027s Degree
588 satisfied customers
Just upgraded to a MacBook Air from an older MacBook. Now my
Just upgraded to a MacBook Air from an older MacBook. Now my wonderful Epson Action Laser 1500 won't run. Any advice? … read more
Josh
Josh
Mac Support
21,964 satisfied customers
Trying to delete a file, MacBook Pro (Retina, Mid 2012) OS
5 years ago. It says I don't have permission to delete this TIFF image. … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I can't download zipforms for the MacBook air for MacOS
i can't download zipforms for the MacBook air for MacOS Sierra version 10.12.5 … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot turn the webcam on - I'm using a Macbook Pro and it
I cannot turn the webcam on - I'm using a Macbook Pro and it will not let go of Facetime. … read more
Josh
Josh
Mac Support
21,964 satisfied customers
My MacBook pro keeps turning off even while at 97% I don't
My MacBook pro keeps turning off even while at 97% … read more
Mr.Med
Mr.Med
1,190 satisfied customers
I cannot send emails from mac mail since I had to migrate my
I cannot send emails from mac mail since I had to migrate my account from verizon to aol. I receive them fine, but all attempts to send fail. … read more
Josh
Josh
Mac Support
21,964 satisfied customers
ASH ONLY: This is a follow-up to my question of November 16
ASH ONLY: This is a follow-up to my question of November 16 (or November 14) regarding my multi-colored spinner. The final entry does not provide a space for a reply or follow-up. My problem is that t… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I bought a MacBook Pro and it's quite slow. I have always
I bought a MacBook Pro and it's quite slow . I have always had a pc . Is it because I have 4 gm ram ?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have just upgraded to macOS Sierra. I was running Quicken
I have just upgraded to macOS Sierra. I was running Quicken essentials but it does not work with this operating system. I have tried to purchase Quicken 2016 for mac but cannot put in my Canadian addr… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I'm Marco. My MacBook Pro 8,1 (13-inch, Late 2011) makes 9 beeps (bad EFI) I&#
Hi, I'm Marco. My MacBook Pro 8,1 (13-inch, Late 2011) makes 9 beeps (bad EFI) I'm looking how to fix it .. Can you help? Thank you… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
I was rebuilding a partitioned drive on my Mac Book Pro with
I was rebuilding a partitioned drive on my Mac Book Pro with diskWarrior 4.2. When I hold down the option key to pick start-up disk The Mac Book Pro disk is now named EFI BOOT and will not start-up. T… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my Mac has been remotely controlled in months! Here are some words: java injection, Sql i
my Mac has been remotely controlled in months! Here are some words: java injection, Sql injection i know this goes deeper then portforwarding. I have 12 partiotion on My Macbook Pro. I know about hack… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How to reinstall Macbook Pro EFI firmware My machine is Macbook
How to reinstall Macbook Pro EFI firmware? My machine is Macbook Pro 17' Santa Rosa.2.6Ghz,Intel "Core 2 Duo" (T7700), Nvidia 8600M GT Video card, 2G ram. It used to work fine onWindows XP. After I go… read more
Jesse
Jesse
Apple Consultant
Some College
111 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x