Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have an Apple tablet which just upgraded to the new OS 11.

Customer Question
I have an Apple...

I have an Apple tablet which just upgraded to the new OS 11. Ever since, my denon isn't recognized.

Technician's Assistant: What's the make/model number of your stereo? How old is it?

AVRX1300W. Less than a year old.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Nothing happened. It was working fine... Ive had the cable company reset my modem. I called Denon Tech support for a refresh and I've re-restored my tablet. The screen says that the commotion has been made but then it says it unable to connect.

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 day by:
11/18/2017
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,938
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am having a problem with my IPAD/ TABLET. I cannot access
I am having a problem with my IPAD/ TABLET. I cannot access it due to a 9 dots which appears on the tablet which my granddaughter installed by mistake. I have tried to reset it but cannot. Please help… read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master\u0027s Degree
It's not my device so much but my itunes has stopped
it's not my device so much but my itunes has stopped recognizing my devices … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
ITunes downloaded on Nov. 8, 2017 into my desktop computer &
ITunes downloaded on Nov. 8, 2017 into my desktop computer & my old iPhone 6S backed up into the iTunes unable to recognize my new 8+ or either my old 6S when I now connect the phones to iTunes in the… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
QuarkXPress 8 will not start: : FMCore has been stopped.
FMCore has been stopped. Please start it from the System Preferences pane and then relaunch QXP 8. I am paralyzed!! … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Im having problems with my Apple TV - it was working fine up
Customer: ***** ***** - Im having problems with my Apple TV - it was working fine up till now. Now I have "No Signal". … read more
Mike
Mike
Mac Medic
8,567 satisfied customers
my ipad 3 has been reset by accident... now when I try to turn
my ipad 3 has been reset by accident... now when I try to turn it on it just goes to black screen… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
bought an iPad from dubious character and want to restore to factory s
bought an iPad from dubious character and want to restore to factory settings...like new. HELP?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a denon arv-1312 receiver I have pluged in my Mac Pro
I have a denon arv-1312 receiver I have pluged in my Mac Pro using the mini disply port to hdmi into my receiver. Now when I listion to iTunes or a movie the sound drops ou and in and the receiver fla… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Installed Netgear Genie on my laptop and proceeded to lose
Installed Netgear Genie on my laptop and proceeded to lose connectivity to my N600 router which had worked perfectly for years. Netgear told me on tech support that my router is fine, but I need to pu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have recently updated my iTunes software to iTunes 11 and,
I have recently updated my iTunes software to iTunes 11 and, while I don't know if my problem is connected to it, now my iPod Classic isn't recognized by iTunes. My iPod gives the "Use iTunes to resto… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
my macbook pro takes a long time to boot and then once i finally
my macbook pro takes a long time to boot and then once i finally long in I get the pinwheel and can't click on anything. I've tried to boot in safe mode, put the install disk in and tried to repair th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My apple tv (the original version that actually stores movies,
My apple tv (the original version that actually stores movies, etc.) suddenly doesnt work. It says no signal yet everything was fine with it earlier. ive replugged everything in and still it says no s… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I've just upgraded my ipad for the first time and it now
i've just upgraded my ipad for the first time and it now says it maybe damaged and cannot be activated… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Yesterday I updated iTunes to 10.5.1 & syncd my iPhone 4 on
Yesterday I updated iTunes to 10.5.1 & sync'd my iPhone 4 on my usual PC. It performed a back-up at that time. Sync was completed & it said "OK to disconnect". I thought I was fine to proceed with the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
MY LOGITEC REMOTE IS STUCK ON WATCH APPLE TV-THE TV AND DVR
MY LOGITEC REMOTE IS STUCK ON WATCH APPLE TV-THE TV AND DVR WILL NOT TURN OFF OR ON FROM THE REMOTE-THIS HAS A DENON RECEIVER,APPLE TV,SAMSUNG TV.… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
I have iTunes 10.1.1 running on my Macbook with OS 10.5.8.
I have iTunes 10.1.1 running on my Macbook with OS 10.5.8. I have an Airport Extreme and an Airport Express running my Wifi. I recently purchased a Denon AVR4311CI network receiver and purchased the A… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I just bought a sony dsr-11 and tried to run the dv with firewire
I just bought a sony dsr-11 and tried to run the dv with firewire to my mac G5 to connect it to fcp. When loading fcp it does not recognize there is a deck even-though the power is on and connected th… read more
Chris D.
Chris D.
DevOps Engineer
Bachelor\u0027s Degree
25 satisfied customers
Maybe coincidence, but right not long after a tech got my cable
Maybe coincidence, but right not long after a tech got my cable modem working again I couldn't print on my HP printer or scan on a stand alone scanner. Tried re installing the printer driver, re insta… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x