Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can”t access the internet with my Mac Pro but can with my…

Customer Question
I can”t access the...

I can”t access the internet with my Mac Pro but can with my ipad

Technician's Assistant: What's the make/model of your device? How old is it?

3 or 4 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just today

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

Not that I can think of

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
11/17/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 8 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,962
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Can you make sure that the Mac is connected to the same wifi as the iPad?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have a Logitech create backlit keyboard for my iPAD PRO
I have a Logitech create backlit keyboard for my iPAD PRO can't FIND WHERE TO STOP?CONTROL THE ONSCREEN STATUS BOX THAT OBSCURES PART OF THE SCREEN WHERESAFARI PITS THE LITTLE SYMBOL TO CLOSE THE BROW… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Cannot remember 4 digit pass code for iPad. Last update. No
No the iPad is my 84 year old fathers who lives with my sister and she is out of town and insists that she set the code to be 1234… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an IPad Pro that will only charge intermittenly. It
I have an IPad Pro that will only charge intermittenly. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I just bought a new iPad. I have had 3 devices with the same
i have had 3 devices with the same Apple ID. Also the same iCloud account & password ***** all three. I replaced the old iPad with a new one. After the iCloud-based setup I cannot access the Apps store or iTunes. It demands a password ***** an old email address I no longer use. I can't get into get apps or music. Totally stuck. … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I just purchased the iPad Pro. The transition was seamless
Good Morning. I just purchased the iPad Pro. The transition was seamless but my messages both past and current are not coming thru … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just got a new iPad pro and the display for my apps wont
I just got a new iPad pro and the display for my apps wont rotate. It displays the internet, photos, etc correctly. How can I rotate the view? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Will not charge. IPad Pro. Since Dec 26 when I picked it up
Since Dec 26 when I picked it up from Best Buy as I had the screen replaced. I've tried to change the charging cord, electric outlet. I used the iPad cord to charge my iPhone and it worked … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I stopped receiving gmails a few days ago on my iPad &
I stopped receiving gmails a few days ago on my iPad & iPhone and macbook pro … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am unable to access your website or app anymore. I have
Thank you. I am unable to access your website or app anymore. I have completely reset Safari and tried different internet connections to no avail. Everything was working perfectly until yesterday at a… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My computer is fine; however, I reset my Google password a
My computer is fine; however, I reset my Google password ***** while ago and now I cannot access any mail because "they" say that my password ***** ***** valid. … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
I want to use AT&T service (which I have) for my MacBook Pro
I want to use AT&T service (which I have) for my MacBook Pro but I do not have a AT&T Communication Managersoftware any longer. How can I purchase a connectivity software CD … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
I can,t get rid of split screen on safari, ipad Pro and I
I can,t get rid of split screen on safari JA: What's the model and Operating System (OS) of your device? Customer: ipad Pro and I think iOS 10.2.1 JA: When did you purchase your ipad? What troubleshoo… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
No phone icon on my iPad mini JA: Sometimes things that you
No phone icon on my iPad mini JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcu… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Can I get your opinion on the IPAD pro. Is it better to buy
Can I get your opinion on the IPAD pro. Is it better to buy it at Apple Store or at ATand T store (since I have a t and t service. ) and do you think iPad pro is the best tablet?? I'd use it to watch … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
have about 10gb w/dropbox pro on my mac. want to add my ipad.
have about 10gb w/dropbox pro on my mac. want to add my ipad. Is there a way to do it direct rather than slow torture through the cloud?… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I have a mac book pro, just got an ipad and i have a iphone
I have a mac book pro, just got an ipad and i have a iphone 4. I have the ios 6 software on my ipad to use icloud but need to download software onto my mac book pro and iphone so they can all exchange… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Ok, here it goes. I am 64 years old and I think a phone should
Ok, here it goes. I am 64 years old and I think a phone should 'be a phone'. But, I have signed up for GBTV on the Internet and need some way to access during the day. I am a 'mass merchandiser' and i… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Got new iPad June 1st, synced to my Macbook Pro and everything
Got new iPad June 1st, synced to my Macbook Pro and everything worked, internet, mail, iTunes connection, everything. On June 7th I changed providers and have not been able to go online with iPad sinc… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x