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Since updating my Iphone 7plus and my IPad Mini - I have…

Customer Question
Since updating my Iphone...

Since updating my Iphone 7plus and my IPad Mini - I have noticed that I have to recharge more frequently; has anybody else ask if there is a problem

Technician's Assistant: What's the make/model of your device? How old is it?

New IPhone since February 2017; IPad Mini could be 2 or more years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since I updated last time, I have tried to turn off both pieces but has not improved

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
11/17/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
This has been happening since Idid the latest UpGrade nearly two weeks ago
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Can you give me the serial of each?

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