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HELP! Every time I try to make a call it cuts off and says…

Customer Question
HELP! Every time...

HELP! Every time I try to make a call it cuts off and says "Call Ended." Just started doing that. When someone trys to call me it cuts off immediately. What can do? THANKS

Technician's Assistant: What's the make/model of your device? How old is it?

It's fairly new --- where do I look for model number?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started --- haven't done any troubleshooting

Submitted: 8 months ago.Category: Mac
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Answered in 1 hour by:
11/16/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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