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My Verbatim storage will not open. Model SNG1TB. My MAC is…

Customer Question
Hi Pearl - my...

Hi Pearl - my Verbatim storage will not open.

Technician's Assistant: What's the model and Operating System (OS) of your device?

Model SNG1TB

Technician's Assistant: When did you purchase your Apple device? What troubleshooting have you tried?

My MAC is about 7 year old

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks

Submitted: 9 months ago.Category: Mac
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Answered in 2 hours by:
11/15/2017
Mac Support Specialist: Danny Coloma, Mac Enthusiast replied 9 months ago
Danny Coloma
Danny Coloma, Mac Enthusiast
Category: Mac
Satisfied Customers: 20
Experience: Service Technician, Service Manager, Off Site Tech at Apple Premium Service Provider in South Florida
Verified
Hi, I can try and help you with your issue tonight if you still need assistance.
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Danny Coloma
Danny Coloma
Danny Coloma, Mac Enthusiast
Category: Mac
Satisfied Customers: 20
20 Satisfied Customers
Experience: Service Technician, Service Manager, Off Site Tech at Apple Premium Service Provider in South Florida

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