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I think someone has hacked into my phone /iPad telling me I…

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I think someone has...

I think someone has hacked into my phone /iPad telling me I now have a two-factor authorization and to enter a code

Technician's Assistant: What Operating System (OS) are you running on your iPad?

;OSll,l,l

Technician's Assistant: When did you purchase your iPad? What troubleshooting have you tried?

I got it last yr I went into my iTunes acct and tried to ch my password ***** way but it was blocked by a 4digit code that wasn’t my doing

Submitted: 8 months ago.Category: Mac
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Answered in 3 hours by:
11/15/2017
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Mac Support Specialist: Josh, Mac Support replied 8 months ago

Are you able to sign into your Apple ID account?

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