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Can't sign into ipad. Do not know. Two days ago. Try signing…

Customer Question
Can't sign into ipad ...

Can't sign into ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Do not know

Technician's Assistant: When did you purchase your iPad? What troubleshooting have you tried?

Two days ago. Try signing in

Submitted: 8 months ago.Category: Mac
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Answered in 1 minute by:
11/15/2017
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 8 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 701
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 8 months ago

It sounds like we will need to reset the iPad.

Is the iPad synced to a computer through iTunes?

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