Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Safari has lost the connection to Mac Security. Please

Customer Question
Safari has lost the...

Safari has lost the connection to Mac Security. Please restart your browser.

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

MacBook Pro (Retina, Mid 2012) HIgh Se

Technician's Assistant: What Operating System (OS) are you running on your MacBook?

High sierria MacBook Pro (Retina, Mid 2012) Browsing protection
Safari has lost the connection to Mac Security. Please restart your browser.

Technician's Assistant: When did you purchase your MacBook? What troubleshooting have you tried?

2012, or 13 None

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
11/14/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 8 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have a MacPro 15" screen and want to have my keyboard
I have a MacPro 15" screen and want to have my keyboard checked under the new Class-Action suit. I am now trapped trying to find my purchase date, which I have forgotten and Apple MUST have this data.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Someone called me and told me they were from tech support. I
Someone called me and told me they were from tech support. I foolishly allow them to view my computer and then they asked for money to clean other people viewing my computer. They said my firewall was… read more
Cris
Cris
60 satisfied customers
I just purchased a new hard drive for my Mac Book Pro Mid
Hi there...I just purchased a new hard drive for my Mac Book Pro Mid 2012 and when they transferred the files I lost my Office Suite, word, excel Power point and I no longer have the key from when I i… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Unable to reach schwab.com on safari, chrome, firefox. Says
Unable to reach schwab.com on safari, chrome, firefox. Says their server down... … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
My Safari internet browser suddenyl shut off whilst I was
Hi my Safari internet browser suddenyl shut off whilst I was using it and now wont open … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Safari used to work fine. Now says "safari cannot open the
Hi Pearl. Safari used to work fine. Now says "safari cannot open the page because the server unexpectedly dropped the connection" … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My Mac memory is full and I need to empty the memory ... the
Hi, My Mac memory is full and I need to empty the memory ... the big issue is on the Mail ... how can I remove the emails from Mac but keep them on the Gmail and Yahoo servers? or can I move them to i… read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
6,968 satisfied customers
I was told that I have liquids in my mac book air cost will
I was told that I have liquids in my mac book air cost will be great should I repair or purchase new … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
How can i get Microsoft Windows 10 on my MacBook pro? I have
How can i get Microsoft Windows 10 on my MacBook pro? I have bootcamp installed and I have Microsoft Windows 10 on usb from bestbuy.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
The Mac keeps getting hung up (disk revolving) when I click
The Mac keeps getting hung up (disk revolving) when I click on something. Have rebooted a couple of times, closed most apps, seemed OK for a bit and now hung up again. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,179 satisfied customers
Same thing I'm reading about right now. Sounds like there is
Same thing I'm reading about right now. Sounds like there is no fix. Can you comment? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
Water was spilled on the the key;board of a mac;book ;pro.
Water was spilled on the the key;board of a mac;book ;pro. It is working, but only when it is plugged in. the light on the charger is always green. The battery ;was replaced after the spillage. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My macbook pro has become slow. It's a mid-2010 and was
My macbook pro has become slow. It's a mid-2010 and was working fine until about a year ago when it became very slow. I think it was around when I setup the OS X El Capitan. I tried deleting everythin… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
When i try to share photos on apple photos, it doesn't work
when i try to share photos on apple photos, it doesn't work properly. It might share one of 2 of the photos i selected. Then when i go into the shared album and try to add more photos, it just says in… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My mac book air crashed and shows a file folder with a
Hi, My mac book air crashed and shows a file folder with a question mark when I turn on. I can get to the restore through Internet; however, I don't want to loose all my files. I have another Mac. I d… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I purchased a USB SuperDrive device for cd disks as my Macs
I purchased a USB SuperDrive device for cd disks as my Mac's internal player does not function and would have to be replaced (expensive). When I plug the SuperDrive into the Mac and place a cd in the … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
hi, so i installed my SSD, and when i installed OSX Lion, it
hi, so i installed my SSD, and when i installed OSX Lion, it doesn't show the wifi or bluetooth icon in the top right. The only way i can connect to the internet is through an ethernet port. What can … read more
TechFortunate
TechFortunate
Technology Support Specialist
1 satisfied customers
i purchased qcable mini displayport to hdmi adapter with my
i purchased qcable mini displayport to hdmi adapter with my Mac Airbook. However, when I plug it in I do not get the option 'built in HDMI Ouput' in the sounds preference. I am a new Mac user so am st… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x