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My iphone 6 is closing then opening with apple logo then…

Customer Question
My iphone 6 is...

My iphone 6 is closing then opening with apple logo then closing again

Technician's Assistant: What Operating System (OS) are you running on your iphone 6?

11 something I know it's the latest one.

Technician's Assistant: When did you purchase your iphone 6? What troubleshooting have you tried?

The phone is about 2 years old. I have tried force quit

Submitted: 8 months ago.Category: Mac
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Answered in 1 minute by:
11/14/2017
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,953
Experience: 5 years as Network Admin, 10+ years of IT support
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Mac Support Specialist: Josh, Mac Support replied 8 months ago

Please plug in your phone into the wall outlet

While it is plugged in..

Please press and hold down the POWER and HOME buttons together on your iPhone until you see the Apple icon. After you see the icon, release the buttons and the iPhone will restart.

Do you have the issue after the restart?

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Customer reply replied 8 months ago
None of this worked I had to go to the Apple store & get a new phone as the phone crashed. I’d like a refund please
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