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I cannot print from my iPad. I. Have a brother printer which…

Customer Question
I cannot print from...

I cannot print from my iPad. I. Have a brother printer which says it is air print capable.

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

How do I check that?

Technician's Assistant: Have you installed any updates recently?

Certainly within the last couple of months. I always get the message no air print printers found.

Technician's Assistant: What troubleshooting have you tried?

I have not tried anything. Apple simply does not like Brother printers and I hate that.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

If I cannot be helped it is okay. I don’t want to be charged and not be successful.

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
11/13/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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