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I'm getting a message that says Suitcase Fusion 4 could not…

Customer Question
I'm getting a message...

I'm getting a message that says Suitcase Fusion 4 could not open the Font Vault at the location "".

Technician's Assistant: What's the model and Operating System (OS) of your device?

I'm working on 10.10.5 on a 17" Macbook Pro

Technician's Assistant: When did you purchase your Apple device? What troubleshooting have you tried?

I purchased my laptop 7-8 years ago i've just been trying to google the issue i have and see if anyone else has encountered the same

Submitted: 8 months ago.Category: Mac
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Answered in 13 minutes by:
11/13/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
It just recently happened
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Can you give me the exact wording please?

Thanks

Kris

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