Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I've gotten two messages that I suspect are suspicious. One
I've gotten two messages that I suspect are suspicious. One was that I allegedly bought some APP that I didn't, and a second message saying my account has been temporarily closed. How can I check if e… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I got an email saying my Apple ID was being suspended
I got an email saying my Apple ID was being suspended because there was an issue with my account. I suspect I just need to update my credit card information. It had a link to an Account Verification F… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
Tried to make a second purchase but then it says: for
Tried to make a second purchase but then it says: for assistance contact iTunes support at www.apple.com/support/iTunes.ww/. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,472 satisfied customers
I so Denteley clicked on a email that said that I have now
I so Denteley clicked on a email that said that I have now messed my computer and I needed to call Apple support. I was suspicious and decided to hang up with him and contact you instead. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I've received an e-mail from "apple" tht a charge for ITunes
I've received an e-mail from "apple" tht a charge for ITunes was made to my aocount and they are asking for verification. Social security #, credit card info is requested. Is this legit. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
My Apple ID is locked. To verify I have to send my birth
My Apple ID is locked. To verify I have to send my birth date and social security number. How do I know it's legit and not some scam? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have received 3 emails about my owing $339.00 to y'all. I
I have received 3 emails about my owing $339.00 to y'all. I have not bought any music , tv, or pandora in 2 yrs. I listen to the music I purchased & free pandora radio stations. Can you plse straighte… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I Need an email for apple to forward a potential scam email
I Need an email for apple to forward a potential scam email that I just received regarding a purchase that I did not make … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have received an email saying that there was a problem
I have received an email saying that there was a problem with my account information. They want me to update account information including login password, ss number, address, phone numbers, etc. I am … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I think that I may have been scammed. I received an email
I think that I may have been scammed. I received an email saying that my computer was hacked. I calleded apple and was told I needed.. a security patch. I was directed to buy 2500 dollars worth of iTu… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
94 satisfied customers
I received an email dated Sept. 1 stating that Apple found
I received an email dated Sept. 1 stating that Apple found some illegal activity in violations of terms and agreements. Someone made a $49.99 purchase for a Magic Whip out of So. Africa. (I did not pu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
Somehow I have $13 and some change being withdrawn from my
Somehow I have $13 and some change being withdrawn from my checking account in the name of APPLE*ITUNES.COM. i do not know what it is or what it is for and I would like for it to stop. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
My Apple ID was locked because of an unauthorized purchase.
My Apple ID was locked because of an unauthorized purchase. I did not make the purchase … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I just got an email from Apple ID ([email protected]) saying
I just got an email from Apple ID (*****@******.***) saying that my date of birth had been updated for my ID information and then gave my email address. There was a link to click if I had NOT made thi… read more
Andrew Harris
Andrew Harris
Consultant
74 satisfied customers
My iphone is locked and intrying to open it when you get to
my iphone is locked and intrying to open it when you get to my date of birth question it says my date of birth does not match, well the place i bought my iphone from set up my apple account and eviden… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
ICloud. Receive a letter requiring update of my credit card
iCloud. Receive a letter requiring update of my credit card info. Received the following instructions: Follow the instructions below to update your billing information: 1. Go to Settings and tap iClou… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I need help in accessing My Account in iTunes. My original
I need help in accessing My Account in iTunes. My original e-mail address had been hacked and since then, I haven't used it of course, but this was the e-mail address I used to sign up with iTunes. So… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
I can access my account on ITunes to purchase/update Apps but
I can access my account on ITunes to purchase/update Apps but my IPhone won't recognize my password XXXXX I try to do the same (although it has in the past) also the security question asks me m birth … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x