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I am having trouble finding a scanner that will communicate…

Customer Question
I am having trouble...

I am having trouble finding a scanner that will communicate with my iMac.. The operating system is macOS Sierra. What will work?

Technician's Assistant: How much experience do you have with this particular machine?

Thank you,

Technician's Assistant: Have you installed any updates recently?

Yes.

Technician's Assistant: What troubleshooting have you tried?

I called Apple and tried to hook up a Canon scanner.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Which scanner will work?

Submitted: 8 months ago.Category: Mac
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Answered in 1 hour by:
11/12/2017
Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 789
Experience: Data Systems Analyst for a School District
Verified

Any one of these scanners or "all in ones" will work. When they are offered on the apple store website that means they have been tested and approved to work with apple equipment successfully. You do not have to purchase them from this site as you may find them cheaper at other online stores as apple is usually expensive. But at least you can see the different brands and models to reference. See https://www.apple.com/us/search/Scanner+for+Mac?src=globalnav

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

Also depending on which one you choose you can always go to the actual printer website and see what drivers they have to download and are available to really make sure your MacOS is supported.

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

Once you choose one or if you have any questions on which ones I can help just let me know. But this is at least a start.

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

Did you still need help? Were you able to try the instructions I previously posted for you? If all is good, please still consider to rate my services with the stars next to my name as it helps others know I am here to help.

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