Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Just set up my apple phone yesterday and I am 73. Did not
Just set up my apple phone yesterday and I am 73. Did not put passcode in I thought I could do it today but woke up locked out of my phone. My passcode is in my text messages but I can't get to it. He… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
Purchase a IPad mini from pawn shop and they forgot to
Hey i purchase a IPad mini from pawn shop and they forgot to remove find my iPhone before how do i get pass it … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
206 satisfied customers
I just bought my a ipad we put her finger print in it but
I just bought my a ipad we put her finger print in it but now it is locked and we can't get it unlocked it says it doesn't recondnize her finger print and it ask for a pass code I tried putting in pas… read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
206 satisfied customers
Just got IPad Pro and it won't take my password, Don't
Hi...just got IPad Pro and it won't take my password … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,020 satisfied customers
My apple finger print won't work when I try to get something
My apple finger print won't work when I try to get something in the App Store. Am I doing something wrong. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
342 satisfied customers
My mom used the wrong passcode on her new ipad. I tried to
My mom used the wrong passcode on her new ipad. I tried to restore it with my itunes but it is saying that it needed an update. My itunes is up to date. Is there any way to fix this? … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
514 satisfied customers
Locked out of my iPad mini. I didn't set a password my kids
Locked out of my iPad mini . I didn't set a password ***** kids set one and is 4yfs old and doesn't remember … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I bought a new iPad and transferred everything over to the
I bought a new iPad and transferred everything over to the new one. Now I would like to set up the old one for my sister in law. But I am having trouble remembering the Apple ID password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My iPad and iPhone will not accept my pass code. I don't
I don't know. How do I determine that. You can laugh now. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I just got an iPad yesterday, was setting up asked for Touch
I just got an iPad yesterday, was setting up asked for Touch ID, put my fingerprint on it. Now it's asking for a passcode which I never entered and my iPad is disabled. How do I start all over again. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I bought a new iPad ,I set up the fingerprint security to
I bought a new iPad ,I set up the fingerprint security to open it up.when I try to use it, the IPad ask me for the passcode, which I don' have. Therefore I can't open my IPad. What should I do? … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
Cannot open my i pad pro requiring a passcode do not
cannot open my i pad pro requiring a passcode do not remember setting up a passcode do finger to open … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
My iPad suddenly stopped working. It was fine and worked
My iPad suddenly stopped working. It was fine and worked well while I was on a plane. Then when I tried it again I can't get the slide to work. I tried the hold down the 2 buttons for 10 sec twice but… read more
Ashik
Ashik
Mac Technician
12,964 satisfied customers
I have a brand new iPad Pro that is disabled. I have tried
I have a brand new iPad Pro that is disabled. I have tried the connect to iTunes, download the software and restore multiple times. It will not work. The iPad still says: iPad is disabled. Connect to … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,020 satisfied customers
My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Mac Technician
12,964 satisfied customers
Just bought a new i pad. set it up with a fingerprint. after
Just bought a new i pad. set it up with a fingerprint. after a few days it wont let me in without a passcode and it wont let me set one up… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I just bought an iPad, set up 1 email account at the apple
I just bought an iPad, set up 1 email account at the apple store, and now I've brought it home to really get into it and it's asking for a passcode to unlock, BUT I NEVER SET UP A PASSCODE TO LOCK IT!… read more
Ashik
Ashik
Mac Technician
12,964 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x