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I just bought a new MacBook Pro. I use office 365 with my
I just bought a new MacBook Pro. I use office 365 with my company. How do I move my files/account from my old MacBook to my new macbook … read more
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Jon
Bachelors Degree
780 satisfied customers
I have just purchased a new MacBook Pro and have transferred
I have just purchased a new MacBook Pro and have transferred all my apps etc from men old MacBook Pro, using the backup record on my Passport. It appears that I'm now have two sets of operating system… read more
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David L.
Bachelor's Degree
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I bought a new MacBook pro computer and had my data from my
I bought a new MacBook pro computer and had my data from my old computer transferred and my Word program did not transfer. I had had it over 15 years and I get asked for some number to unlock the prog… read more
Bryan
Bryan
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I just bought a new MAC book pro and transferred all our programs onto new one.. the word program will let us see all our files but we can't open any of them need to know how to get in … read more
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Iam trying to down load the latest version of skype on my
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Mike
Mike
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I bought my Macbook Pro on Sept. 3, 2010. A friend and I
I bought my Macbook Pro on Sept. 3, 2010. A friend and I upgraded it to OS 10.6.8 from 10.6.6. Is it possible to take it up to Sierra? … read more
Kris R
Kris R
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I bought a new battery for my old macbook, it is 85 months
I bought a new battery for my old macbook, it is 85 months old. When I put the old battery in it starts checking how long it will take to recharge, then it goes to the x and says no batteries, and doe… read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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I just bought a new macbook pro and was attempting to transfer files across. It was stuck on 7 minutes left for hours so i ended up shutting down my old macbook and restarting the new one. The new one… read more
D.Sandlin
D.Sandlin
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My wife has been using an I/O Magic Data to Go external hard
My wife has been using an I/O Magic Data to Go external hard drive to back up her iMac until yesterday when it refused to delete old backups to make room for a new one. What is going on? I have delete… read more
D.Sandlin
D.Sandlin
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I need to register my new MacBookAir which I bought 2 days
I need to register my new MacBookAir which I bought 2 days ago. Also I have to transfer material from my old MacBook.… read more
Ashik
Ashik
Master's Degree
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I just purchased a 5th gen airport extreme base station. I
I just purchased a 5th gen airport extreme base station. I removed my old d-link router thinking that it would be simple to set up, but i can't get it to work for anything. Sys specs are 1st gen mac p… read more
Jason Jones
Jason Jones
AAS Information Technology
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I bought a new iMac and want to migrate my MacBook setup to
I bought a new iMac and want to migrate my MacBook setup to the iMac. I have cable a transfer cable. g, Migration Assistant is not on the MacBook. The MacBook is running OSX 10.6.8. Any suggestions?… read more
D.Sandlin
D.Sandlin
Support Technician
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I want to convert my home movies that have been copied to DVDs.
I want to convert my home movies that have been copied to DVDs. I want to bring them into Final Cut Pro on my Macbook Pro. I think I need a analog-to-digital converter and I'm looking at the Canopus A… read more
Mike
Mike
Mac Medic
Some college
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My macbook pro wont start up suddenly just gets a white apple
My macbook pro won't start up suddenly just get's a white apple screen and a timer bar. It worked the night before lastbut just before I shut it down it wouldn't open WORD saying that the word program… read more
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Pete
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Bachelor's Degree
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can not get the usb551L to work on my macbook pro 10.6.8 .......have
can not get the usb551L to work on my macbook pro 10.6.8 .......have spent 4 hrs on the phone with verizon tech...........no avail. in a 3g network right now and have no issues with my old hook up. te… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
i am trying to set up my new macbook pro by using migration
i am trying to set up my new macbook pro by using migration assistant to transfer all the data from my old macbook pro. I connected the two computers with a firewire. The new computer finds the old co… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have recently bought a Mac Desktop and I have transferred
I have recently bought a Mac Desktop and I have transferred the Info from my MacBook Pro to this new IMAC. It works ok for the last 2 weeks. but yesterday when I switch it on my MAC, Everything is bac… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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