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Cannot get toon town upgraded why? Don’t know Just an I pad.

Customer Question
Cannot get toon town...

Cannot get toon town upgraded why?

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Don’t know Just an I pad

Technician's Assistant: Have you installed any updates recently?

Been trying to up date toon town only No on the question you Asked

Technician's Assistant: What troubleshooting have you tried?

Tried to turn off wi fi then turned back on .dont know much about computers .too old this is new to me .

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Guess not.

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
11/10/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,180
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Are you getting an error when it tries to update? Or it just sits there updating and never completes?

Please let me know

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