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I'm still waiting for a password...did you notice my email…

Customer Question
I'm still waiting for...

I'm still waiting for a password...did you notice my email address has a lower case Q ion it not a p???

Technician's Assistant: When did you last reset your username and password?

Never

Technician's Assistant: Have you installed any updates recently?

High Sierra

Technician's Assistant: What troubleshooting have you tried?

None......

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes...I've been on the phone now for almost 30 minutes answering the same questions over and over and the passwor is not coming to me in either of my computers , mt ipad, or my iphone.

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
11/9/2017
Mac Support Specialist: Julien Pabion, Apple Technical Expert replied 8 months ago
Julien Pabion
Julien Pabion, Apple Technical Expert
Category: Mac
Satisfied Customers: 27
Experience: Apple Certified Support Professional macOs 10.12 Sierra - Apple Certified Technical Coordinator - Apple Certified Macintosh Technician - Apple Certified IOS Technician
Verified

Hi I am Julien an Apple Technical Expert and I will assist you today. :-)

Please can you tell me more clearly what is the problem please ?

Thank you for your answer

Julien Pabion

Apple Certified Support Professional macOs 10.12 Sierra

Apple Certified Technical Coordinator

Apple Certified Macintosh Technician

Apple Certified IOS Technician

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Mac Support Specialist: Julien Pabion, Apple Technical Expert replied 8 months ago

Hi are you still there ?

Did you fix your problem ?

Thank you for your answer.

Thank you to you rate me as 5 stars and click Submit at the top of this page for assisting you.

Julien Pabion

Apple Certified Support Professional macOs 10.12 Sierra

Apple Certified Technical Coordinator

Apple Certified Macintosh Technician

Apple Certified IOS Technician

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Julien Pabion
Julien Pabion
Julien Pabion, Apple Technical Expert
Category: Mac
Satisfied Customers: 27
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Experience: Apple Certified Support Professional macOs 10.12 Sierra - Apple Certified Technical Coordinator - Apple Certified Macintosh Technician - Apple Certified IOS Technician

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