Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Apple. I had to have my phone completely wiped clean. Now I
Apple. I had to have my phone completely wiped clean. Now I can't get on my iCloud account because I can't remember my iCloud password ***** my ID … read more
Randy IT Tech
Randy IT Tech
3,741 satisfied customers
I need a new apple pasword. IPnone 6s. I have forgotton it
I need a new apple pasword JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: IPnone 6s JA: How long has this been going on with your iPhone? What have yo… read more
Rahul Rajan
Rahul Rajan
Subject Matter Expert
Diploma (Mechanical Designing)
348 satisfied customers
Good fay I am in the Island of Bermuda and have been trying
good fay I am in the Island of Bermuda and have been trying to restore my ipad. the umber that was first on file is no longer in service. every code i get sent says it is invalid … read more
Maurice
Maurice
PC and Mac Consultant
High School or GED
176 satisfied customers
I have all my docs in ICloud, and suddenly I cant access any
I have all my docs in ICloud, and suddenly I cant access any of them. ICloud either doesnt open or it opens blank. Help! … read more
Kausik M
Kausik M
280 satisfied customers
My iPhone 6s got water damaged and can't turn on. I bought a
My iPhone 6s got water damaged and can't turn on. I bought a new iPhone (Xs-max) and in the process of using my iCloud acct to get it up and running, it asks for the verification code that it sends to… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
649 satisfied customers
Im trying to transfer my photos and stuff from my old phone
Im trying to transfer my photos and stuff from my old phone to my new one, but when i enter my apple id and passowrd it asks for two factor authentication but im not able to recieve the code on my old… read more
OakdaleTech
OakdaleTech
Owner
5,889 satisfied customers
Tying to set up new phone keeps asking for Apple ID then
Tying to set up new phone keeps asking for Apple ID then after I do that says sending verification code sends code to my computer, then I put it in and it says wrong code. Then I try again and says to… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
649 satisfied customers
Sorry Pearl, now I know! I have an issue with my iPhone 6s
yes, my insurance man told me to erase and remove my device from the iCloud account. My iPhone 6s plus exploded, the battery exploded and ruined my iPhone. My insurance are going to replace it but before they do they need this feature erased and removed so they can then send the replacement to me !!… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
649 satisfied customers
I bought an iPhone 6 plus refurbished off ebay. I did some
I bought an iPhone 6 plus refurbished off ebay. I did some preliminary setup....passcode etc. but it would not connect to Verizon; so now I need to erase it so I can return it. In the meanwhile I ente… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I got a replacement iphone and tried to get it restarted
I got a replacement iphone and tried to get it restarted from the back up I performed prior to sending it off. I can check on the status of recovery of my iCloud back up? I'm not sure. I did not reali… read more
Dustin
Dustin
Support Technician
8,205 satisfied customers
My iPhone 6s got smashed. I now have an iPhone 7. I can't
My iPhone 6s got smashed. I now have an iPhone 7. I can't get any music, can't sign into Wi-Fi and can't get any of my pictures. Could I take out the SIM card from my old phone and insert it in this o… read more
Eric Ewing
Eric Ewing
Senior Engineer
230 satisfied customers
I got an iphone 6s and tried to set it up last night. I
I got an iphone 6s and tried to set it up last night. I tried the apple app set up and entered my apple id and password ***** it told me that they sent a code to my other apple device. I don't have an… read more
OakdaleTech
OakdaleTech
Owner
5,889 satisfied customers
I cannot access the cloud because when I got my phone 2
I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I have recently upgraded my iPhone and given my wife my old
I have recently upgraded my iPhone and given my wife my old iPhone and when she txt other people it also sends to me. When I txt her it also sends back to me? … read more
Ashik
Ashik
Master's Degree
10,210 satisfied customers
I just got a new Iphone but cannot get it started. It keeps
I just got a new Iphone but cannot get it started. It keeps claiming that an "Apple ID Verification Code" is being sent to my other devices, but i have no other devices. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
I was backing up my new 6s to the icloud and selected
I was backing up my new 6s to the icloud and selected restore button instead of new iphone. now I've lost all my new photos. … read more
Dustin
Dustin
Support Technician
8,205 satisfied customers
I bought a new iPhone 6s and restarted it. Then I wanted to
I bought a new iPhone 6s and restarted it. Then I wanted to transfer apps & data from my old iPhone 5 . The information I've got from safari doesn't apply to me because that information works for a de… read more
Ashik
Ashik
Master's Degree
10,210 satisfied customers
I have a new IPhone 6s that Verizon activated but I can't
I have a new IPhone 6s that Verizon activated but I can't get to iCloud account on iCloud to finish set up- get the Verification Failed message:error connecting to Apple ID server, all day now and hav… read more
Ashik
Ashik
Master's Degree
10,210 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x