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I am unable to upload my responses to a response such as…

Customer Question
I am unable to...

I am unable to upload my responses to a response such as "start chat"

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Presently chrome;i have used sarfi

Technician's Assistant: Have you installed any updates recently?

Yes;most recent about 2-3 wks ago

Technician's Assistant: What troubleshooting have you tried?

I have tried several telephone with apples reps about on the same day and each have tried to correct the problem including my allowing to access my computer

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Please help I have to connect to several diferent agencies

Submitted: 9 months ago.Category: Mac
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Answered in 20 minutes by:
11/7/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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