Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My iphone is not responding and says no service? It is an…

Customer Question
My iphone is not...

My iphone is not responding and says no service?

Technician's Assistant: What's the make/model of your device? How old is it?

It is an iphone 6 and about two years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

My ohone said something about rest my settings. It has not been working for about thirty minutes

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

No I just want my iphone to work so I can send and receive emails as well as make telephone calls. Thank You!

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 6 minutes by:
11/2/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I don't remember my password. 5 years ago. I changed my
Yes. I changed my e-mail address so apple doesn't recognize it. We need to update e-mail address. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Everything was working fine until I somehow set up I
everything was working fine until I somehow set up I message. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
140 satisfied customers
Having password issues on my iPhone, mu Apple I D and
mu Apple I D and password ***** updated about 1 year ago. My email password *****'t been changed in probably 3 years or so. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Need new Apple id. I don't need a new password. First I need
I don't need a new password. First I need a new Apple id … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I returned my damaged iPhone. Asurion tells me that Find My
I returned my damaged iPhone. Asurion tells me that Find My iPhone is still connected but when I look it shows “no devices” & now I face $500 in charges. What do I do? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My iphone 8 which is about two months old won't turnon nor
My iphone 8 which is about two months old won't turnon nor can i charge the battery … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iPhone 6s and for the last two days, I can have it
I have an iPhone 6s and for the last two days, I can have it sitting right next to the router and it has no service. I run strictly on internet because I'm in Afghanistan. Can you please help me resto… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I dropped my iPhone in water, dried it out in rice, and now
I dropped my iPhone in water, dried it out in rice, and now everything works except that I can't place/receive calls. Any suggestions. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have an old iPhone 5, my husband has been using the phone
I have an old iPhone 5, my husband has been using the phone just for a phone that I can call him on in case of an emergency. We took the password ***** of it. Today, I tried to unlock it and it wants … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I keep getting a message for Apple ID identification. The
I keep getting a message for Apple ID identification. The password ***** based on my son'e email! I don't know why? Perhaps for music. In any event, that email is no longer in play. I need help gettin… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
What is the cost of this service? Do they estimate the cost?
Do they estimate the cost? How will I know if it's $5 or %500? … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
Geez, I don't even know where to start/my MacBook will not
Geez, I don't even know where to start/my MacBook will not allow me to send emails, asking me "can't connect to the account "Verizon"", "enter the password ********@******.***"/////I enter password, t… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I have two step verification only yahoo mail account. I have
I have two step verification only yahoo mail account. I have an iPhone and have been logging onto my yahoo mail for years with the text or call two step verification. Today I do not get the texts nor … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have had the Desktop for Mac for a while on my IMac.. I never
I have had the Desktop for Mac for a while on my IMac.. I never use it. Its hopefless. I access my aol mail through FIrefox. HOwever, I am unable to send photos via email from Iphoto. Certainly not fr… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I have an iMac and I use Entourage as my email. I bought an
I have an iMac and I use Entourage as my email. I bought an iPhone (3G) a few months ago, and I would really like to read my emails on my iPhone. How do I do that? I've been to the "help" sites and Go… read more
OSXpert
OSXpert
Software Engineer
Bachelor\u0027s Degree
224 satisfied customers
Under account settings, I set the option for how long emails
Under account settings, I set the option for how long emails are to be saved on the server for up to 90 days (previously the setting was only thirty days), and also selected the option "until I delete… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
I cannot recieve my email on my iphone. A missage says cannot
I cannot recieve my email on my iphone. A missage says "cannot send mail, the sender address was invalid. I hit "ok" and the screen with the message stays and I can't get my mail.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have an iphone and added an account with an incorrect email
I have an iphone and added an account with an incorrect email address. I sent a few emails and realized that the address was incorrect. I changed it on my MacBook Pro as well as my iPhone. Each time I… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x