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It will not hold a charge. IPhone iPhone 7. About a year…

Customer Question
It will not hold...

It will not hold a charge

Technician's Assistant: What's the model and Operating System (OS) of your device?

iPhone iPhone 7

Technician's Assistant: When did you purchase your iPhone? What troubleshooting have you tried?

About a year ago. Ihavetriedturning it off and deleting old emails, etc.

Submitted: 10 months ago.Category: Mac
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Answered in 5 minutes by:
10/18/2017
Mac Support Specialist: Josh, Mac Support replied 10 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,252
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Mac Support Specialist: Josh, Mac Support replied 10 months ago

Have you tried using a different charger?

Different wall outlet?

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