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In a hotel and can't access gmail through outlook, keeps…

Customer Question
In a hotel and...

In a hotel and can't access gmail through outlook, keeps asking for imap

Technician's Assistant: How long has this been an issue?

Since I checked into the hotel, 2 hrs

Technician's Assistant: Have you installed any updates recently?

Yes, over the weeked

Submitted: 9 months ago.Category: Mac
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Answered in 6 minutes by:
10/18/2017
Mac Support Specialist: Dustin, Mac Support Specialist replied 9 months ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,237
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Mac Support Specialist: Dustin, Mac Support Specialist replied 9 months ago

I can connect to your computer from here and quickly fix this issue, would you like me to do that?

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Customer reply replied 9 months ago
no
Mac Support Specialist: Dustin, Mac Support Specialist replied 9 months ago

Allright, in that case I need to know what version of outlook you have, 2013, 2016, etc?

And also do you have a mac or a pc?

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