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I can not get it to start the new update it keeps going back…

Customer Question
I can not get...

I can not get it to start the new update it keeps going back to "press home"

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

This my I phone

Technician's Assistant: Have you installed any updates recently?

I am trying right now

Technician's Assistant: What troubleshooting have you tried?

It will not let me past my passcord

Submitted: 10 months ago.Category: Mac
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Answered in 5 minutes by:
10/6/2017
Mac Support Specialist: Ashik, Mac Technician replied 10 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,443
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Are you using correct passcode ?

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