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I am locked out of my apple account and do not remember my…

Customer Question
I am locked out...

I am locked out of my apple account and do not remember my password

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

Yep

Submitted: 10 months ago.Category: Mac
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Answered in 3 minutes by:
10/6/2017
Mac Support Specialist: Jon, Mac Enthusiast replied 10 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 813
Experience: Data Systems Analyst for a School District
Verified

Hi my name is***** allow me take a look at your original question so I don’t miss any details.

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Mac Support Specialist: Jon, Mac Enthusiast replied 10 months ago

If you feel that you have forgotten your Apple ID password, please go to https://iforgot.apple.com/password/verify/appleid and type in your Apple ID and continue. Apple will then provide you with an option to reset your password ***** by email, security questions, text message, etc.

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Mac Support Specialist: Jon, Mac Enthusiast replied 10 months ago

If I have helped in any way, please consider to rate my services with the stars next to my name as it helps others know I am here to help.

If for some reason you still need help, please do not rate my services in a negative way but instead just let me know what happened or what did not work and I will continue to help you troubleshoot the issue.

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Mac Support Specialist: Jon, Mac Enthusiast replied 10 months ago

Did you still need help? Were you able to try the instructions I previously posted for you? If all is good, please still consider to rate my services with the stars next to my name as it helps others know I am here to help.

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